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Is there anyway to make it softer? Everything else in the shot is crisp, but you can see the pixels of the inner glow pretty easily. pixels

enter image description here

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What are your Document Raster Effects Settings? (In the Effect Menu) –  Scott Feb 9 at 18:09
    
what is the zoom level of this image, and possibly more important... the final size of the image. If you are zoomed in 500% and the final image is less that 100x100 i doubt it will even be noticed. –  Phlume Feb 9 at 20:28
    
@scott, That was the problem. I was at 72ppi not 300. –  evan Feb 9 at 21:37

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You often need to set the Document Raster Effects Settings (DRES) in the Effects Menu to work correctly if you are using effects which are raster based, such as glows and shadows.

enter image description here

enter image description here

Even if you are creating artwork for screen output it can help to increase the DRES setting. However, be aware, a higher DRES means slower screen redrawing for raster effects.

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The problem, pointed out by Scott, is that the ppi was too low for my resolution (Macbook Pro Retina). Effects -> Document Raster Effects Settings -> resolution.

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