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So I created an annual report for my company with InDesign CS4. My assistant designer/editor also has InDesign CS4 on her machine. I create an InDesign package and save it on the network drive so she can access it. She can open it up and make edits just fine, but it won't let her drag and drop any content boxes (text, shapes, images, etc.) nor will it let her drag pages around in the Pages panel.

I can open the same file on my machine and make any adjustments I want. Is this some kind of security/failsafe feature that I haven't heard of? Something that only disables other users/machines from making anything other than text edits?

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welcome to graphicdesign. This type of question belongs on superuser.com, since it deals with operating a specific software, rather than an actual graphic design topic. – Stewbob Jan 13 '11 at 0:54
I thought the GD exchange was for specific questions, rather than subjective? – miles Jan 14 '11 at 17:06
It randomly started working again, no idea why. Oh well! – miles Oct 16 '12 at 3:40

closed as too localized by Farray Feb 22 '12 at 1:13

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, see the FAQ.

2 Answers

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It sounds like a permissions problem to me. Is she working on the network? Can she save the file and/or package to her local drive?

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Yes. Looks like she only has read permissions. – Robert Koritnik Jan 13 '11 at 17:41
That's why I thought. Unfortunately it's Novell network and I have no idea how to edit permissions on it. – miles Jan 14 '11 at 17:07
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Baffling, impossible to explain misbehavior like this can indicate a problem with the preferences file. Deleting it (by holding down Cmd + Option + Shift or Ctl + Alt + Shift while starting the program) generally resolves the issue.

In ascending order of severity, the hierarchy troubleshooting steps is:

  1. Restart InDesign.
  2. If the problem is only with one file, export the document to IDML and create a fresh copy from the IDML. This often clears out accumulated "cruft" in the document.
  3. Log off, log back in and try again.
  4. Restart the OS and try again.
  5. Delete the preferences file.
  6. Repair permissions (on the Mac).
  7. After a stiff one at your favorite local drinking establishment, uninstall and reinstall InDesign.
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