Take the 2-minute tour ×
Graphic Design Stack Exchange is a question and answer site for Graphic Design professionals, students, and enthusiasts. It's 100% free, no registration required.

I'm trying to do some rigging removal (something I do often in Photoshop), but for some reason all of a sudden I cannot open ANY movie format or image sequence in Photoshop (the option isn't even there for image sequence).

This has never been a problem before. I have the problem in both CS5 extended and CS6 extended.

I'd really like to avoid having to reinstall either/or CS5 and CS6. This is an almost fresh install of Windows 7 x64 Ultimate, and I do have all the requisite codecs installed.

share|improve this question
    
Have you tried resetting the Photoshop settings files? –  Scott Jun 26 '12 at 18:20
    
Sorry, yes i have, but to no avail. –  Oliver G Jun 26 '12 at 23:29
    
Well a reinstall would be the next step if resetting preferences did nothing. –  Scott Jul 18 '12 at 9:53
    
I've tried that now as well. It's incredibly bizarre. –  Oliver G Jul 18 '12 at 10:27
    
Are you certain you are entering the proper serial number? Whether or not extended features are shown depends upon the serial number used to register the product. –  Scott Jul 18 '12 at 10:30

3 Answers 3

I don't know if you got this problem solved, it was bounced to the top on the front page. But in any case, try to disable JPEG support for Camera Raw

From Adobe forum:

You'll need to disable JPEG support for Camera Raw

  1. Photoshop: Edit(Win)/Photoshop(Mac) > Preferences > File Handling: click [Camera Raw Preferences...]

    • Camera Raw Preference dialog appears
  2. JPEG and TIFF Handling: set to either

    • Disable JPEG support

    • Automatically open JPEGs with settings (JPEGs with XMP files will still be seen as Camera Raw files).

  3. [OK] in ACR pref dialog, [OK] in Photoshop Pref dialog.

  4. Restart Photoshop.

Now, try the File > Open... Image Sequence again

share|improve this answer

Did you check if you started Photoshop in 64bit Mode? Because the 32bit and 64bit version have different features and some things are missing in 32bit.

share|improve this answer
    
Yep, Photoshop is definitely running in 64bit :( –  Oliver G Jul 18 '12 at 9:36
    
The only answer about this I could find on the web was to reinstall the whole thing :/ Since I don´t have any experience with movies, clips or image sequences in Photoshop I really can´t tell you much about it. –  Jannik Ruf Jul 18 '12 at 12:56

This answer is a bit late, but I just found out that 64bit CANNOT open image sequences, only 32bit can for some reason.

share|improve this answer
1  
It obviously can, because historically I always could. I have no idea why I cannot now. –  Oliver G Sep 21 '12 at 10:11

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.