Questions about business and the commercial aspects of the graphic design industry. Ask anything relevant to graphic design such as promoting, managing and operating a design business.

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7
votes
4answers
2k views

What can a designer do if a client claims that the work delivered is unacceptable and refuses to pay?

I recently had an experience with a client that was a bit messy, and now they don't want to pay for the work I did. They needed some presentation decks, one of which needed to be editable (text to ...
3
votes
6answers
481 views

Is a poorly designed website better than no website for a commercial enterprise?

For businesses, a website is a channel of communication. For all except web-based businesses, it's not the only channel of communication available. Given that anyone could make a DIY website for next ...
4
votes
2answers
200 views

Is it permissible to hire another freelancer to take over my client's work?

I'm a graphic design freelancer and I was asked to design a logo by a client. I designed the logo for my client but the client did not like any of my logos and asked me to design more. I have a ...
0
votes
1answer
74 views

Are there any Graphic Design e-commerce solutions?

I'm currently selling my logo design services on a community site, which works very well, and I'm also building a personal site to display my portfolio and find new customers. The community site works ...
5
votes
4answers
2k views

How to tell my boss his webdesign attempts are bad/hopeless?

I'm a web dev. My boss is an outdated physical media designer. We're working together on a relatively huge food delivery web system. He just keep coming with these poor and ugly layout ideas. Clearly ...
0
votes
2answers
5k views

Web & Graphic Design Measurable goals

I am in need of some measurable goals, they have to be measurable by an amount or number. I am a web and graphic designer in a marketing department and I am the only designer. Need to come up with ...
4
votes
2answers
3k views

How to sell a design to a company?

I am planning to design a couple of phone cases which contain features other phone cases don't have. My plan of action is like this: Design phone cases on computer Send emails around to companies ...
35
votes
7answers
3k views

Should web designers make a free mockup?

I have some potential clients that ask to see something before accept the work. Now, should I make, for example, a free mockup or It's better to find another client?
4
votes
3answers
4k views

What Adobe License do I need as an Individual that sells designs?

I want to do Photoshop design work, and sell designs to people. I don't have much money right now to invest in Photoshop, but I'm definitely thinking of saving up to whatever amount that is required ...
8
votes
3answers
969 views

How to handle a client who only wants to purchase stock images from my design mockup, instead of my design?

I am a graphic designer who provided spec work for a client. I worked on a flyer and I gave them 2 options. They went with one, paid for it. Now they have another project and would like to use the ...
4
votes
3answers
324 views

How to handle freelance designers that fail to meet expectations?

Lately we've been slammed we decided to out-source projects that a few designers would provide source files to. Per the initial contract terms and requirements with a spec delivery sheet are agreed ...
2
votes
1answer
176 views

Need help determining pricing for designing a very ambitious app [closed]

I know its alot but please read all of it so you can fairly assess the situation! The Important Backstory I am a 17 year old self taught user-experience designer that is pretty far ahead in the ...
15
votes
7answers
8k views

Repeat client is suddenly demanding intellectual property rights!

A fairly sizable client whom I've done a few jobs for over the past several years has recently contacted me for a new job. We have never had a contract for any of the work I've done for them (I'm a ...
1
vote
1answer
223 views

Do I charge my first client before or after the design is complete?

This is my first serious client and their first design experience. I am designing a Logo and a business card for them. We haven't discussed price yet and I haven't started on their design either, so ...
5
votes
3answers
2k views

How to use value-based pricing for design projects?

tl;dr What is the best way to use value-based fees for design projects? What would the "value" be? I see that a lot of designers use time-based pricing (hourly, daily, etc.) Time-based pricing is ...
5
votes
2answers
161 views

How do graphic designers backup all tools?

I've just encountered a situation where, for the first time since I started designing, I am switching from one desktop to another with a completely new OS (Win 8.1 instead of Win 7) and will be ...
6
votes
3answers
2k views

Who owns the design?

Recently, I hired a graphic designer to design a brand, a web site, business cards and several other things. After the initial design was complete and we launched, we have continued to make changes ...
6
votes
3answers
374 views

'This page is under construction' message or no page at all?

From a Design point-of-view, if a page is not ready yet, but the rest of the site is; would it be better to: Have a 'this page is under construction' message, or Not have the page at all, until it ...
16
votes
3answers
17k views

Charging an Intellectual Property transfer fee for design work

So, you've finished a design job (eg. a logo design) and the client asks for your IP surrounding the logo, eg copyright, original artwork files, notes, sketches, all of that stuff that went into ...
1
vote
2answers
125 views

Print catalogs: should pdf version have selectable, searchable text? Even if ten pages?

I do in-house graphic design for a retail store. We outsource the production of our short catalog-flyers, roughly ten facing pages and two covers. Among my duties is to maintain the ecommerce side of ...
2
votes
0answers
281 views

How much less to charge as a senior/new graduate for a identity+web package? [closed]

First off, some context: I am a second-semester senior in a graphic design program and will be graduated for most the the project described below. I have worked in an agency before as the main ...
1
vote
2answers
203 views

Can backdrop design be resold

I created a backdrop design for a magician. The design was created specifically for his show. He has other magician friends that like the backdrop and wish to use it for their show. He has no problem ...
2
votes
1answer
783 views

When Clients ask for all of the fonts you use in their branding materials

What is the correct way to handle a client if they ask you for all of your native design files and specifically the FONTS. Do you charge them for the native files if they have already paid for the ...
39
votes
10answers
8k views

Is it frowned upon as a designer if you don't use “top” software?

This question crosses my mind from time to time as I am a Windows user and have often thought about going down the cheaper route by using a Linux based OS such as Ubuntu and getting free software that ...
16
votes
4answers
2k views

How can I legally design something which looks like US currency notes?

I've been asked to create artwork for a mock US currency bill. Similar to those fake novelty bills you can purchase. The end goal is not to reproduce currency accurately, but to trick the reader ...
9
votes
10answers
3k views

How can I work with a client that doesn't know what they want?

Hi all the professional out there, I am helping a client/friend with a website design. He is a conceptual thinker. Yet his ideas are always inspirational but not practical. He is always wanting a ...
19
votes
2answers
9k views

Are there any tangible benefits to becoming an Adobe Certified Expert?

I've been doing a little research into improving my skill set and I thought it could make sense to take the test, becoming an Adobe Certified Expert. For those unfamiliar, The Adobe Certified Expert ...
8
votes
5answers
8k views

Flat Rate vs. Hourly: Fast work = lower pay?

I'm new to designing graphics for clients, I normally did things just for myself or for friends when they needed something done and I had a free minute. I've also worked at a retail store that does ...
4
votes
2answers
584 views

What is the Right Way to Ensure Design You Really Want?

When working with logo designer, what is the correct model of communication in helping designer to envision what you want and improving chances of delivering what you have in mind? Do I "direct" ...
14
votes
9answers
5k views

Should I ask for payment for my logo and website design when I delivered them late?

I have designed a logo and a website for a company. Because I took a little longer than usual (3 weeks), they are talking about hiring someone else. I delivered the designs, (10 Logo Designs with at ...
14
votes
4answers
4k views

Should I mention rush fees in my quote?

I've had a new client request a web site in 2 weeks. Not only I already find that pretty quick but I'm totally loaded so I charged a rush fee that I was comfortable with. I wrote the rush fee in my ...
0
votes
2answers
345 views

When a client wants 2 of my logo concepts and I quoted one

So I estimated a job for a new client. 3 concepts, 1 logo, 1 revision. I gave them 4 to get a feel for their style. They liked none and drew their own. I executed that one plus another original ...
5
votes
4answers
2k views

Critique: Military Veteran Themed Business Card Design

I am looking for a sort of Review of some work that I did for a contest (I didn't win). Personally I think that the business cards look awesome. I used graphics and such from the client's site. I ...
1
vote
1answer
54 views

Do I have to license Google Design Guidelines to implement them as best practices?

I really like google's approach in design, it's clean and simple.I want to use their guidelines in one of my up coming projects (which is quite a big one). what is the legal status for using ...
2
votes
2answers
698 views

How much should I charge?

I have a friend who is a jewelry designer that works for a small jewelry shop and she mentioned to me that her boss is looking for someone to edit some images of the staff, not sure how many exactly, ...
0
votes
1answer
95 views

How should the design of a business' in-house web app differ from the business' website?

I'm currently sorting out a proposal for an in-house web app build, and design is a factor that I'm thinking through. I expect there's minimal budget for design, but I want it to look good, so some ...
8
votes
7answers
678 views

What are some good ways to gain practical experience to add to my portfolio?

I passed the ACE exams for InDesign and Photoshop a few months ago, but I am stumbling on how to get practical experience. I have a couple of years of news page design, and a very small number of ...
4
votes
1answer
114 views

Would moving away from urban areas affect client acquisition for a freelance designer?

I am an entry level designer contemplating a move to the country. This move would give me lots more time to work on my portfolio and develop my skills, but also isolate me from the more white-collar ...
14
votes
4answers
834 views

How should I handle a client when they ask for my opinion about another designer's work?

I met a client that currently works with a designer whom I don't know - the client showed me his new logo and asked my opinion about it. I answered that I don't like "grey on grey background". That's ...
3
votes
2answers
225 views

Is there benefit to old-world, analog, customer appreciation?

I got to thinking...... Years ago, when you became Adobe Certified, Adobe mailed you a package. In that package was a nice foil embossed certificate, a small Adobe-branded notebook (great quality) ...
1
vote
2answers
195 views

Do theme developers create their own graphics?

I'm a developer trying to strengthen my design skills. The problem lies with my expertise being in code versus design. So my question is, when creating a theme to sell, and the focus is the ...
2
votes
3answers
279 views

Client is selling her business - can she on sell the design work I've done for her over the years?

I've had an amazing client for the past three years who I've done regular graphic design work for - mostly product promotions (print & web), product brochures, posters and point of sale. She is ...
11
votes
2answers
33k views

What’s the difference between an art director and a creative director?

I have seen both Art Director and Creative Director as titles, but I'm not sure what the difference is. Is one to do with visuals and the other with content? Are they more or less interchangeable? Do ...
10
votes
4answers
1k views

What should be in a job contract?

Inspired by the great answers from this question, what are things you would include in a graphic design job contract? Are there items or conditions you would have in a freelance contract that aren't ...
9
votes
6answers
4k views

How should a designer communicate price is negotiable to a client?

While in the stages of a bid, quote, or proposal I was curious how should a designer communicate "price is negotiable" in a professional manner instead of stating the simple fact. I know it's ...
2
votes
1answer
2k views

Where can I find web design projects?

I am a recently graduated graphic designer. I would like to know if there are any worthwhile websites that I could present my portfolio and receive or look for job offers. I have came across the ...
1
vote
2answers
187 views

Stock Photo resource collections for Salons?

I apologize in advance if this may be off topic (I'm new here so I am not quite sure) But I have sifted through many Stock Photography resources and I have found very little to none, reasonably ...
9
votes
2answers
383 views

How do I know when I'm ready to start doing professional work?

I was searching around and I found this question here talking about how a designer knows when thier work is 'good'; and it has a lot of crucial information. My question is almost an extension to ...
3
votes
4answers
156 views

Is a resumé/CV required for a freelancer?

Since a freelancer usually (or from what I understand) takes on all aspects of their work, they don't really get hired for permanent positions and thus work off individual projects. A client hires the ...