Questions about business and the commercial aspects of the graphic design industry. Ask anything relevant to graphic design such as promoting, managing and operating a design business.

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7
votes
4answers
2k views

What can a designer do if a client claims that the work delivered is unacceptable and refuses to pay?

I recently had an experience with a client that was a bit messy, and now they don't want to pay for the work I did. They needed some presentation decks, one of which needed to be editable (text to ...
7
votes
4answers
291 views

How to appropriately charge a client for past resources?

Freelance based question..... Scenario: A piece was designed two years ago. In the piece there are several client-supplied photographs. When the original piece was designed, the only image ...
7
votes
2answers
1k views

How do I earn more as remote freelance Graphic Designer?

I have worked as a Graphic Designer for almost a year. I was able to earn much more then I expected (I'm autodidact graphic designer), but now I think I have better skills and can price my work higher....
7
votes
4answers
498 views

Buying a logo from a graphic designer: who owns the copyright?

I am working with a graphic designer for a new logo. They are offering the logo, but have said there will be parameters put in place to prevent me from editing the logo myself. Is this commonplace ...
7
votes
5answers
954 views

If/When to stop asking a client for clarification and just design

I am an in-house designer for a small tech start-up business. I create all of their advertising materials. This is an issue I've run into many times with my point of contact from whom I get the ...
7
votes
1answer
461 views

How to manage working for friends or family

I'd like to see peoples opinions and methods for managing jobs for family or friends. Just to clarify, I mean singular freelance jobs. Actual employment would be something different altogether in my ...
6
votes
3answers
445 views

'This page is under construction' message or no page at all?

From a Design point-of-view, if a page is not ready yet, but the rest of the site is; would it be better to: Have a 'this page is under construction' message, or Not have the page at all, until it ...
6
votes
3answers
2k views

Who owns the design?

Recently, I hired a graphic designer to design a brand, a web site, business cards and several other things. After the initial design was complete and we launched, we have continued to make changes ...
6
votes
4answers
1k views

Concept Design and Card Art freelancing prices

I'm a beginning freelancer and I have a client that wants character concepts (napkin sketches) then finished card art. He also wants a 3D figure of the character to create playable tokens. So he will ...
6
votes
2answers
1k views

Is it ethical to make derivations (adaptations) of an external agency's work as an in-house designer?

I work as a graphic designer in a big European (but not E.U.) public establishment with two fellow designers. We have a corporate communications coordinator, which usually deals with all kinds of ...
6
votes
3answers
4k views

What is a portfolio, and what should it consist of?

What is a portfolio, and what should it consist of? Please include details such as the format, use of, number of items, types of items, etc.
6
votes
3answers
3k views

How can I hire a manga artist, and what are the general cost factors associated with producing a comic?

If one had a story that was as yet undefined but wanted to work out the economics of a manga publication - how would one go about it? How does one get to top artists (any artist, otherwise)? Are ...
6
votes
4answers
568 views

How should a designer handle the request to repurpose a design?

Scenario: You design a piece for Company A. The piece performs very well for Company A. So much so that they use the piece for several years. Eventually Company A shuts down. A few years later, you ...
6
votes
3answers
209 views

How do graphic designers backup all tools?

I've just encountered a situation where, for the first time since I started designing, I am switching from one desktop to another with a completely new OS (Win 8.1 instead of Win 7) and will be ...
5
votes
4answers
2k views

Critique: Military Veteran Themed Business Card Design

I am looking for a sort of Review of some work that I did for a contest (I didn't win). Personally I think that the business cards look awesome. I used graphics and such from the client's site. I ...
5
votes
4answers
2k views

How to tell my boss his webdesign attempts are bad/hopeless?

I'm a web dev. My boss is an outdated physical media designer. We're working together on a relatively huge food delivery web system. He just keep coming with these poor and ugly layout ideas. Clearly ...
5
votes
2answers
452 views

Advice on re-quoting a client for a freelance project

I took on a graphic design job recently and I quoted the client for 36 hours of work. About half way through the project the client got stalled out because of upper management's indecision and because ...
5
votes
3answers
923 views

Is NDA necessary for this?

I have a client that requires me to submit at least a homepage of my proposed website design. However, I just recently known that he already contacted some other freelancers who incidentally are my ...
5
votes
2answers
226 views

Usage fees / royalties for re-purposing an existing illustration

a client paid me a fair fee to be allowed to use an existing illustration I had done as a background image on their website. Now they have contacted me to ask whether they could print the high-...
5
votes
3answers
2k views

How to use value-based pricing for design projects?

tl;dr What is the best way to use value-based fees for design projects? What would the "value" be? I see that a lot of designers use time-based pricing (hourly, daily, etc.) Time-based pricing is ...
5
votes
1answer
126 views

Would moving away from urban areas affect client acquisition for a freelance designer?

I am an entry level designer contemplating a move to the country. This move would give me lots more time to work on my portfolio and develop my skills, but also isolate me from the more white-collar ...
5
votes
2answers
129 views

Is it legal for a company to request the rights (and much more) to the artworks I created in order to apply to a job/internship?

I was shocked when I recently came across a graphic design internship posting that had the following note in small characters at the bottom: "By submitting a design for consideration in this talent ...
5
votes
3answers
420 views

What are the essential must-read magazines for the design industry? (UK)

What are the essential must-read and industry magazines in the design & advertising world? (UK, printed) What should I expect to find on a coffee table at a high end design house? (Why? you ask.....
4
votes
2answers
591 views

What is the right way to ensure design you really want?

When working with logo designer, what is the correct model of communication in helping designer to envision what you want and improving chances of delivering what I have in mind? Do I "direct" the ...
4
votes
2answers
3k views

How to sell a design to a company?

I am planning to design a couple of phone cases which contain features other phone cases don't have. My plan of action is like this: Design phone cases on computer Send emails around to companies ...
4
votes
2answers
170 views

Is it legal to make a vector of another companies product?

So I own a business that will soon start developing mobile apps for platforms such as the iPad. I am wondering if I can legally make a vector graphic of other companies products such as the iPad to ...
4
votes
3answers
387 views

How to handle freelance designers that fail to meet expectations?

Lately we've been slammed we decided to out-source projects that a few designers would provide source files to. Per the initial contract terms and requirements with a spec delivery sheet are agreed ...
4
votes
3answers
6k views

What Adobe License do I need as an Individual that sells designs?

I want to do Photoshop design work, and sell designs to people. I don't have much money right now to invest in Photoshop, but I'm definitely thinking of saving up to whatever amount that is required (...
4
votes
2answers
235 views

Is it permissible to hire another freelancer to take over my client's work?

I'm a graphic design freelancer and I was asked to design a logo by a client. I designed the logo for my client but the client did not like any of my logos and asked me to design more. I have a ...
3
votes
2answers
4k views

What does “Great typography skills” mean in the context of a job requirement for a web developer position?

I'm looking at job requirements for Jr. web Developer positions. Some jobs need "Great typography and layout skills." What does typography mean? What skills are they exactly looking for?
3
votes
6answers
505 views

Is a poorly designed website better than no website for a commercial enterprise?

For businesses, a website is a channel of communication. For all except web-based businesses, it's not the only channel of communication available. Given that anyone could make a DIY website for next ...
3
votes
3answers
127 views

What career paths does a graphic design degree offer?

I'm considering a number of different options, including Computer Science, Graphic Design and Physics. I enjoy graphic design, but I wonder what jobs I would be able to do with said degree - does it ...
3
votes
2answers
246 views

Is there benefit to old-world, analog, customer appreciation?

I got to thinking...... Years ago, when you became Adobe Certified, Adobe mailed you a package. In that package was a nice foil embossed certificate, a small Adobe-branded notebook (great quality) ...
3
votes
4answers
158 views

Is a resumé/CV required for a freelancer?

Since a freelancer usually (or from what I understand) takes on all aspects of their work, they don't really get hired for permanent positions and thus work off individual projects. A client hires the ...
3
votes
1answer
112 views

Are teaser advertisements for main ad campaigns effective?

So we've created a cinema ad for our energy comparison website which is pretty funny and cute an whatsoever… Now the client asked me to create a "funny and creative cinema-style announcement on our ...
3
votes
1answer
265 views

What to charge for a first request to use a design for packaging

I've just been approached out of the blue with a request to use one of my illustrations on the packaging on a snack food product and the website that will market it. I've never had such a request and ...
3
votes
1answer
23 views

How can one ensure that the style guide is maintained and used?

How can one ensure that the style guide is maintained and used? I'm specifically working with UX styleguides.
2
votes
3answers
355 views

Client is selling her business - can she on sell the design work I've done for her over the years?

I've had an amazing client for the past three years who I've done regular graphic design work for - mostly product promotions (print & web), product brochures, posters and point of sale. She is ...
2
votes
4answers
5k views

Pricing for Website Design (Graphics Only)

I was wondering if someone could advise me on pricing for a website design. I'm redesigning a blog/travel site for an individual. The site is about 8 pages plus some modules, etc. I'm also ...
2
votes
1answer
378 views

Typo error on printed double sided flyer that client approved. Should the designer pay? [duplicate]

A client sent the text which was copied and pasted for a flyer design. The client approved the final file for print. The flyer is printed but does have a typo error. Is the designer responsible for ...
2
votes
2answers
804 views

How much should I charge?

I have a friend who is a jewelry designer that works for a small jewelry shop and she mentioned to me that her boss is looking for someone to edit some images of the staff, not sure how many exactly, ...
2
votes
2answers
2k views

Graphic Design Pricing [duplicate]

I have a client that wants me to create some designs to promote their book. I have done work for them before, but having a hard time trying to come up with a price for this project. The project ...
2
votes
1answer
42 views

Pros and cons of running a freelance design business from home

When running a small (as in, one person) freelance graphic design business full-time, what are the pros and cons of working from home? I'm just wondering if anyone has experience running a studio ...
2
votes
1answer
987 views

When Clients ask for all of the fonts you use in their branding materials

What is the correct way to handle a client if they ask you for all of your native design files and specifically the FONTS. Do you charge them for the native files if they have already paid for the ...
2
votes
1answer
2k views

Where can I find web design projects?

I am a recently graduated graphic designer. I would like to know if there are any worthwhile websites that I could present my portfolio and receive or look for job offers. I have came across the ...
2
votes
2answers
84 views

Requirements for clients at the beginning of the design process?

After freelance designing for a little while now, I've realized that sometimes the process between the designer and client goes smoothly mostly when the client has a pretty good idea of what they want ...
2
votes
1answer
212 views

Need help determining pricing for designing a very ambitious app [closed]

I know its alot but please read all of it so you can fairly assess the situation! The Important Backstory I am a 17 year old self taught user-experience designer that is pretty far ahead in the ...
2
votes
1answer
150 views

Whats a good way to find a good designer? [closed]

I'm running a company that needs design work from time to time. Things like business cards, web design, marketing materials, etc. We probably have about 20 hours a month of design work on average. ...
2
votes
1answer
129 views

Has anyone charged a percentage on printing costs?

I have a client who wants me to handle the printing as well. is there an industry standard figure like 10 or 15% of the total print cost that i can bill to the client? or should i charge a fixed ...
2
votes
2answers
265 views

Web design for retail / e-commerce site - essential elements?

I'm developing a Rails site for my company that's going to be a web store for our entire inventory. I don't really have a lot of experience with design (I am the one-man IT department at my company, ...