How to deal with clients, what to expect, demand, wish for, and better communication.

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2
votes
2answers
132 views

How to Best Create Templates for Clients to edit the content/copy

The Big Question What is the best (possibly a software application) to create Documents (e.g PDF Brochures, Business Portfolios, Annual Reports etc)so that a client can edit the text content? My ...
4
votes
3answers
92 views

How to use value-based pricing for design projects?

tl;dr What is the best way to use value-based fees for design projects? What would the "value" be? I see that a lot of designers use time-based pricing (hourly, daily, etc.) Time-based pricing is ...
14
votes
5answers
1k views

Should I ask for client's budget before the initial first meeting?

First of all, is it a good idea to ask a a potential client for a ballpark budget they are thinking to work with? I just don't want to meet with somebody who has a very low budget, and who could be ...
7
votes
2answers
153 views

What is a good systematic approach to increasing the rates I charge?

In the past year, I have been getting more and more freelance projects along with my work as a graphic design teacher. I've been working in the graphic design field 10+ years. Because these contracts ...
3
votes
1answer
84 views

Should I seek explicit permission to place a logo into an image sprite with other logos?

I'm currently trying to get permission to place various clients logos on a website, should I also ask for permission to place their logos into a image sprite together with other logos? My reasons for ...
11
votes
4answers
1k views

How to explain to a client that their logo is incredibly poor

What is the best way to explain to a client that their logo is incredibly poor and amateurish when they seem to like it? They want to spend a fair bit of time and money developing new ...
0
votes
3answers
81 views

Avoid text error in a huge book

My question is extremely weird, so please don't down vote before read it all. I'm a programmer enthusiastic and a graphic/web designer. 6 months ago, I came across an extremely annoying huge wall in ...
4
votes
1answer
340 views

How to explain the reasoning for and against a font choice?

I have a client who runs a fairly traditional transport business; no thrills, creativity or fun about it. Until recently, he has been using a combination of Bookman Old Style Bold for headings with ...
12
votes
8answers
2k views

How do you explain the value of native files to an uneducated client?

If you design a piece for print. It gets reproduced several times over the course of a few years. Then the client doesn't return for any work for a few more years. And suddenly you are contacted ...
4
votes
1answer
223 views

Using incomplete web designs in a portfolio

I have battled a situation in the past from when I have an idea for a website I would design it. A few years back I decided to apply for some companies that were starting out in web development and ...
6
votes
4answers
248 views

How should a designer handle the request to repurpose a design?

Scenario: You design a piece for Company A. The piece performs very well for Company A. So much so that they use the piece for several years. Eventually Company A shuts down. A few years later, you ...
5
votes
2answers
150 views

Do any resources exist for designers to help improve their communication skills to clients

I understand that communication between client and designer is very crucial and it will set the tone for possible work and whether you may ruin your rep. That said I would like to improve my ...
1
vote
1answer
215 views

Packaging design process? From pricing, to mockups, to finding vendors [closed]

I'm wondering what the general process is for packaging design? I've got a few years of graphic/web design under my belt, but in discussing a re-brand, a client has requested that I also pitch new ...
7
votes
2answers
170 views

Is there a graphic design specification system?

Is there a commonly used design specification system to present a graphic design to a customer before we start the implementation? My challenge is specifically on mailings (PDF A4, html sent per ...
9
votes
3answers
218 views

How should you web design with foreign typography

Some web design and development projects client's will request capabilities for a foreign translation in their site. How can you account for this and what are some good practices for content ...
1
vote
1answer
71 views

Taking consideration for advertisements in web design

Can't argue that advertisements are an extra means of a web site generating income but should web designers take advertisements into consideration when laying out the pixels for a site? Should this ...
10
votes
2answers
369 views

How can I write requirements for a graphic designer?

A friend of mine is in need of some graphic design work. I'm trying to explain to him that his make-me-something-like-X-but-different-approach is not a very good way to communicate his needs. We tried ...
2
votes
2answers
60 views

What is an optimal time limit to meet with potential clients?

I was interested to know what some go by when meeting with a new client and discussing their options and trying to figure out what they want and how you can execute. I typically set aside 30-45 mins ...
0
votes
2answers
91 views

When sub-contracting is it important to be transparent with the client?

Bit of a spin off of this question... Do you tell the client if you are sub-contracting their work? Morally is it an obligation, or do you pass it off as your own? When choosing collaborators, do ...
4
votes
4answers
262 views

What are common non-traditional Graphic Design requests, and how to handle them?

Naturally you would expect that a graphic designer is proficient in logo, print and web graphics, but what else do clients commonly request? (Web, email, motion graphics, 3D animation etc...) I've ...
7
votes
4answers
1k views

Which is a better design pricing model?

I'm curious which pricing model other feel best fits freelance design, in what situations, and why. I am not seeking dollar values. There are a few basic pricing models a freelancer can use: ...
15
votes
3answers
544 views

Bill a client for a design error?

A regular client of 3 years typically orders prints from us quarterly came in over a week ago with an order. Sometimes this client comes in with the designs and sometimes we do the designs in house. ...
7
votes
2answers
92 views

Is there a term for 'reference-marker symbols'?

While this is loosely graphic-design related, when doing design for some kind of annotations, one have to work with symbols used as 'reference markers', such as 1 in foo 1. When you need to discuss ...
4
votes
5answers
152 views

What is the best way to design for a group where multiple people have equal input?

I am building a website for a student organization. Although I'm a novice at graphic design, I can do basic sites (bootstrap is a lifesaver) and am moreso of a pro when it comes to development. The ...
5
votes
2answers
882 views

Should I charge extra for project files?

I've recently been offered a job designing a flyer for an event that a local organization is hosting. I was asked if I could also include the project files so they could easily alter the design for ...
5
votes
5answers
795 views

Tasteful Alternative to Marquee

So a client of mine is making repeated requests for things that were "cool" when her website originally launched in the late nineties. One feature is a scrolling marquee that just says "welcome to ...
6
votes
6answers
4k views

How to describe/talk like a designer?

I am a front end web developer. I tend to mostly deal with code but do, from time to time, have the opportunity to create graphics. I notice the designers I work with are able to talk in great detail ...