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8

You say: Work was completed as per our agreement. Any concerns about the work came one month post delivery. While I am happy to work with you to reach satisfaction, this is a new job and one I must charge for. If they respond with more demands, have a lawyer write a reply for you. It shouldn't cost you too much to have a lawyer do an initial ...


7

There is no moral dilemma. If you were asked to do honest work, and you did honest work, then give them an honest bill. End of working relationship. Definitely learn the lesson to make a paper trail, but even without it, you may have a “verbal contract” already. Depends on the laws in your country. But in any case, once you deliver an honest bill for honest ...


4

If you don't have a contract, you're stuck. This is not a client who wants to partner with you; this is someone who wants free work. Whether or not he saw the proofs is irrelevant at this point. Make sure he pays you for the work he accepted (the logo and stationery) and then walk away. Consider the lost deposit to be your down payment on experience: ...


1

A short answer to a complex question and a heads up: Check out www.no-spec.com for some of what you'll run into in the real world and what other creative folk are doing to address the abuse. Get a cup of your favorite flavor of hemlock and follow the links where ever they may lead. Check out www.gag.org their handbook ($35 at most bookstores ~ $20 used) ...


1

Where there is no contract every transaction is a new job. This is an important concept because you're discussing a revision to a job that is already finished. So I came up with another concept and sent them the wireframes for it, told them it would take roughly 50-60 hours. That's an estimate and that makes this a new job. Doing this via email can be ...


1

Just another word of advice, slightly off your original question: You seem like a good, honest, conscientious person. And you likely strive to build a good reputation as someone good to work with. Whereas that is all well and good, it is also important to remember that you have bills to pay and if you don't get what you want out of an arrangement, you ...



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