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I've made a few gifs in photoshop and haven't run into this problem. I've attached three images that show the process I've used to make .gif files. Photoshop environment with frames as layer and the animation toolbar Save for Web and Devices dialog with the settings I use Save dialog that pops up after pressing "Save" Maybe this can help point you in ...


Save it as it is. It will output assets, one of which will be the GIF. Just check where the files are getting saved.

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