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Try ticking the "use artboards" option when exporting and set your artboard to the size you want.


I was facing the same problem. Close Photoshop Refresh the screen Open the folder where the file is Point the file, right click and - Open with - Photoshop It's open. Done.


Press Ctrl/command+Shift+Alt+S to save for web. It will remember the settings so you can change quality, file type too if you want (png, gif, etc).

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