How to make a chat conversation really look like a conversation? The final result should be in text, not in image since this conversation is a supplement of a research article, and it should be phone-friendly, hence MS Word is a preferred program.
If the usernames are emboldened to know who is who, the focus will be shifted to the names rather than the actual text. Together with extra space between each people's turn, the conversation will look like different sections of the article. Following how chat apps work might be a good idea, but I don't think it's necessary to right-align one person and display each message in a bubble. Screenplay is close on what I'm looking for, but it doesn't reflect the nature of chat that every sentence is always return.
How to display who is who, and have it feels like really a conversation? I want to have it formal, but not losing the atmosphere of chatting.