"Make the logo bigger", "This looks like cartoon", "Bright colours are visual assault", "This is not centred", "I also know something about design".
Until recently, I really used to think these typical ignorant client-comments are stereotypes and myths. But I have been (mis)fortunate enough to experience most of these recently, if not all. Among these all, I really find it hard to come up with a convincing response to "This looks like cartoon". I was assigned to make some in-trend onboarding illustrations and I used flat expressive illustrations with a vibrant palette. Like Facebook's (See examples.). And I was laughed at when I said these are called expressive illustration and not cartoon. What am I supposed to say (when the client/employee has no specific brief or vision of what they want or I'm not welcome to explain the difference in styles)?
For examples: https://www.behance.net/gallery/55507083/Facebook-Community-Standards https://www.digitalartsonline.co.uk/features/illustration/giovanna-giuliano-illustrations-wonderfully-imagine-facebook-real-life/
Similar lively contrasting palettes seem to "visually assault" some people's eyes too, as I was told.
All of these boil down to that the client is in a state of delusion that its personal liking is what its targeted customers will like too. That's wrong and that's where graphic designers come in play. They design a solution to the problem that was blocking engagement of the customer. We swallowed the design principles for that. Now what should our response be when an inexperienced person from management comes telling us how to solve a problem which he has no idea about? It's like a patient teaching the doctor how to do his job because the patient is paying money.