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I have been editing my sketches in Photoshop, and saving them as jpgs, then uploading them to Instagram using Gramblr. This has been working great until today.

I am getting the error

"500 - Internal Server Error

Internal Server Error

Internal error information:
Configure failed. Unknown Server Error."

The only thing I have done differently that I can think, is I've started a new sketching subject, so I have switched file folders on my computer (Macbook Pro). I can't imagine switching folders would make a difference.

I have tried reopening the jpg in Photoshop, scaling it down to 1200 x 1200 pixels, save as jpg, and retrying to loading it with Gramblr. Same error.enter image description here

closed as off-topic by Scott, Zach Saucier, Luciano, WELZ, Ovaryraptor Feb 8 at 19:08

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  • Actually this story IS useful. Not everyone who upload graphic files know what internal server error means but everyone can meet it. I suggest you insert the explaining comment to the text of your answer as a quotation and accept your answer – user287001 Feb 8 at 9:23
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    @user287001 useful in general but off topic on GD.SE – Luciano Feb 8 at 9:43
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I swear I tried loading, reloading, rebooting, reloading again, resaving, and reloading some more before I posted the question. As soon as I posted the question, I tried loading one more time, and IT WORKED! I guess Gramblr has fixed itself, because I did nothing different.

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    A 500 internal server error means it's a problem on their side, so there would be nothing you could do to fix it besides contact them to let them know you were having a problem and what you did to recreate it. Apparently they fixed it in this case – Zach Saucier Feb 8 at 5:11

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