I am having difficulty in displaying a cafe menu on a TV monitor.

I have used both InDesign, Photoshop and PowerPoint to create the menu art which consists of images and text.

I export to jpg then transfer the file to USB to connect to the TV. The TV monitor is positioned in a portrait position and is a Hisense HDTV. When the file loads onto the screen it does not maintain the size that I set the file up in. It either displays it very small or then when it is increased via the TV scaling options the image is then distorted and text is pushed over lines images cut.

The document size I have been working on has been a mix result based on trial and error. 1080 x 1920 / TV screen size etc. I have no idea what I need to do to export the file correctly to have it display as per file design.

  • If you have a Full HD size jpeg, there isn't anything else you can do to the file. As long as it's a Full HD TV (1920x1080). Your description about zooming in was a little weird, cause you made it sound like text and images were scaling independently or something. I think you scaled the image just fine but you need to change the aspect ratio too. You should check the TV manual (online?) to read about zooming/scaling and aspect ratio and maybe check section that talks about displaying images. Aspect ratio button usually sits close to the zoom button though. – Joonas May 6 '19 at 5:11
  • Sounds like an aspect-ratio mis-assignment - somewhere in the process of getting the image onto the TV display, there will have been a choice for aspect ratio - and I think that's where the issue is. This TV is definitely using a 1080 x 1920 p definition of Full HD, so if you're matching that on export (and have checked your exported image in an outside image editor to confirm it) the issue has to be on the TV itself. Unrelated to resolution, but I'd be exporting a .png for this myself for better image quality. – GerardFalla May 6 '19 at 16:15

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.