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I recently installed Photoshop CS6 from a disk after doing a system reinstall on my Windows 8.1 pc. I'm yet to do an update of the whole system and apps but there is a problem.

Each time I open Photoshop it refuses to load default brushes and a corresponding alert is displayed... 'Unable to load default brushes because the files are not compatible with this version of photoshop'

I'm so confused I have installed photoshop from this same disk (DVD) 3 times in the last 4 years or so and never seen this problem. I can't find a solution online so here I am.

Please, someone help. Thank s in advance

  • Hello and welcome to GDSE. this question seems to be more technical so you should submit question to official adobe forum meanwhile I suggest you to reset preferences of Photoshop to see if it helps or not :) – Mr.Online Oct 24 at 6:32

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