On the Vistaprint website it says that PSD format is recommended, but it won't allow me to select my PSD file. It says CS3 Image. I'm currently using PS CC 2019.

"We support a variety of file formats for uploaded designs. Adobe Acrobat 9 Document (.pdf) (recommended) Adobe Illustrator CS3 Artwork (.ai) (recommended) Adobe Photoshop CS3 Image (.psd) (recommended) Bitmap Image (.bmp) GIF Image (.gif) JPEG Image (.jpg,.jpeg) Microsoft PowerPoint 2010 Document (.ppt) Microsoft Word 2010 Document (.doc) PCX Image (.pcx) PICT Image (.pic,.pict,.pct) PNG Image (.png) PostScript Document (.ps) TIFF Image (.tif,*.tiff)"

  • 2
    Creative Suite 3 (CS3) is NOT CC2019.
    – Scott
    Nov 3, 2019 at 5:01
  • Oh I see. Why wouldn't it work tho since the files are still .psd ?
    – frankie
    Nov 3, 2019 at 5:06
  • Any recommendations for the best quality print?
    – frankie
    Nov 3, 2019 at 5:08
  • Simply they may not have a cc subscription
    – joojaa
    Nov 3, 2019 at 7:43
  • "Why wouldn't it work?" - because earlier versions of Photoshop often can't open PSDs from later versions. There is little to no backwards compatibility with PSDs. Try PDF instead.
    – Billy Kerr
    Nov 3, 2019 at 12:59

2 Answers 2


You may be able to save to the CS3 legacy PS file format. If not just save it as a PDF and submit it that way.


PSD CS3 is quite an old legacy format and it may not be 100% compatible with the latest CC format, Vistaprint may require this for technical reasons.

That text you pasted clearly says a PDF format is also recommended. If that won't work try JPG or TIFF which are also listed.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.