I exported .mov file (800 MB, 1600x1200 px) from After Effects and imported in Photoshop. When tried to export it in 32/64/128/256, it gave me error

Could not complete this operation. An unknown error has occurred

When I tried 800x600 and 1200x900 size GIF, it exported without any problem for all colors.

In the case of 1200x900, it failed once. But when I restarted Photoshop and tried again, it worked, I don't know why. My PC has 8 GB RAM, Windows 10.

So can I export larger GIF files i.e., 1600x1200 px? Or is it not possible and hence I'm getting error?

  • 3
    Hi. Tech support questions are generally off-topic here on GDSE because they can't usually be solved without access to actual files or your computer system/set up. It would probably be more effective to contact the manufacturer.
    – Billy Kerr
    Jan 1 '20 at 20:48
  • 1
    does anybody know what the absolute maximum addressable size of a GIF is?
    – joojaa
    Jan 1 '20 at 20:56
  • @BillyKerr Hello. I have seen many tech support questions already here. But couldn't find solution so posted a new one.
    – Vikas
    Jan 1 '20 at 21:07
  • Use a video instead of an animated gif.
    – Rafael
    Jan 2 '20 at 17:26
  • perhaps you could share what are you trying to accomplish instead. What is this GIF for? have you seen this? schoolofmotion.com/blog/gif-in-after-effects
    – Luciano
    Jan 6 '20 at 12:56

Yes you can.

I just exported a 2000*2000px GIF from my Photoshop without a problem using Save for Web and default settings. Here it is !

enter image description here

  • I guess it is related to hardware then. Although I can export it from Media Encoder, but problem is with Ps.
    – Vikas
    Jan 1 '20 at 21:12
  • 3
    Judging my the .mov, OP is trying to export an animated gif, which may contain too much data for PS to handle (maybe a RAM issue? 8GB isn't much these days). Jan 1 '20 at 22:30

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