My fonts are not being activated in Adobe when I try and use them in illustrator. I have been using it with no problems untill today. I have tried the troubleshooting tips on the adobe website..

  • Toggling adobe fonts on and off in the preferences of the CC app
  • Signing out
  • Making sure Im signed in to the right account on both CC app and browser
  • Connecting to a different network using my mobile data
  • Restarting my computer

I have logged in to adobe fonts on my chrome browser and also logged in to CC app and went to the adobe fonts section. The CC app however doesn't show up the recent fonts I have activated.

These are the fonts in my browser

enter image description here

And here is the Adobe CC app

enter image description here

  • Sounds terrible. Tech support is not on topic here though, so I have to vote to close the question, sorry. You should ask Adobe. As a temporary solution I would try going back a version or two and see if it works in the 2021 or 2020 version.
    – Wolff
    Feb 24 at 7:49
  • Hi. Tech support is generally off topic here because a solution may depend on your computer system/settings. It could even be a bug. It would probably be best to contact Adobe directly instead.
    – Billy Kerr
    Feb 24 at 19:56
  • Came back today and now it works :/ go figure I guess I had to wait a day and come back Feb 24 at 22:12

1 Answer 1


If you have macOS Monterey make sure to go to your network settings and uncheck "Limit IP Address Tracking" I was having that problem for a few days and I realized that setting was on. It started working as soon as i turned it off.

Hope that works!

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