This happens all the time and it's driving me crazy... I press Z to switch to the Zoom Tool. Then I click-drag somewhere to zoom in, but instead Ps has switched back to the Grab Tool, so I end up dragging some piece of artwork out of place instead of zooming as intended.

Sometimes even after pressing Z an extra time it still happens. I've gotten into the habit of hitting the key three times before zooming, just to let Photoshop know that, yes, I am serious about wanting to zoom. That is actually what I want to do. Not Grab. Not any other operation. Zoom. Z key...

Is anyone else experiencing this? Is there a way to solve it?

Photoshop 24.2.0, macOS 12.6

  • This is likely to require a specific setup or configuration. I can't repro, then again I never use the zoom tool itself, I just hold Opt & scroll. [I don't use the hand tool either, Spacebar & drag…] btw, moving the artwork is Move [v], not 'grab' [which doesn't exist]
    – Tetsujin
    Mar 30 at 10:41
  • There's a tool?? :) I just hold Command/Ctrl+Space to zoom in... add Option/Alt to zoom out. If I had to guess, I'd speculate you may be inadvertently hitting other keys.. like the H which switches to the Grab tool.
    – Scott
    Mar 30 at 16:02
  • 1
    @Tetsujin lol "Grab" is the Blender equivalent. Sorry for the confusion. In my mind, when I hit V in Ps, I'm "grabbing". I meant "Move". Switching to Opt+Scroll might serve me better. I'll try it out. Thanks.
    – Mentalist
    Mar 31 at 6:00

1 Answer 1


The zoom works just fine in my Photoshop 24.1.1/PC.

Make sure your keyboard is working, or try another keyboard. If there's a faulty button on your keyboard it could trigger shortcuts. If you use a laptop, try both the laptop keyboard, and any external keyboard you may be using.

Try resetting PS preferences.

Try deactivating all the zooming options under Preferences > Tools.

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