I manage our company's in-house graphic design. We have a lot of requests that are very simple (ie, ad-resizing, simple web banners, logo-adjustments, etc) and a number of requests that are complex and require a lot of back and forth (ie, brochures and magazines ranging from 3 to 200 pages, concept design for new ad campaigns, etc...)
Currently, we employ a very simple issue tracking system (which is technically for software development) for all requests. For the most part it does the job. Users can write a description of the materials they need, upload attachments, leave comments, but because our company is growing in size and the amount of requests are steadily growing, I was looking for a more robust solution.
After doing a lot of research, I've found a number of new systems I could potentially upgrade to, however, everything I have found explains how their system is best suited for an IT/software development team.
So before upgrading to a newer, more robust project management system that is specifically geared toward software development/IT desktop support, I was wondering if anyone of knew of any ticketing/collaborative systems specifically geared toward graphic design?