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I have Adobe Creative Cloud and am switching to a newer Mac. CC says it's saving my preferences (workspace and shortcuts included) but when I sync my settings nothing happens!

I've read that the workspace is saved as an .xml file and should be accessible in my preferences folder (User/Library/Preferences/Adobe InDesign), but my folders don't have this path as a option.

Is there any way for me to import my workspace and shortcuts, or do I have to go through and recreate them?

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This is basically tech support and off-topic (I voted to close as such) but....

  • In the Finder, choose Go > Go to Folder
  • In the text field insert this: ~/Library/Preferences/Adobe InDesign
  • Click OK
  • This will open the preference folder for InDesign
  • Now simply navigate to Version X.0/en_us/Workspaces and you'll find your workspace files

Copy and place the workspace files in the exact same location on the new Macintosh and launch InDesign -- you should see them in the menu.

I'd say the same thing would work for other Adobe apps, but [surprise] Adobe isn't consistent with pref folder naming. So you'll need to just open ~/Library/Preferences and look for the prefs/settings folders for other apps.

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  • There is new feature "Export and Import User Settings". See my answer. Apr 29 at 11:55
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For anyone looking for the location of custom workspaces in Windows, I found it at:

C:\Users\ [your username] \AppData\Roaming\Adobe\InDesign\Version 7.5\en_GB\Workspaces

for InDesign 5.5. The preset workspaces are saved in:

C:\Program Files\Adobe\Adobe InDesign CS5.5\Presets\InDesign Workspaces\en_GB

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For anyone looking for the location of custom workspaces in Windows 10, it located at: C:\Users\username\AppData\Roaming\Adobe\InDesign\Version 13.0\en_US\Workspaces

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As of January 2024 (using the Adobe InDesign 2024)…

…the location of workspaces on Mac OS is:

/Users/your_username/Library/Preferences/Adobe InDesign/Version 19.0/en_US/Workspaces/GLS.xml

…the location of workspaces on Windows is:

C:\Users\your_username\AppData\Roaming\Adobe\InDesign\Version 19.0\en_US\Workspaces

(replace your_username with your actual username)

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  • There is new feature "Export and Import User Settings". See my answer. Apr 29 at 11:54
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Solution in 2024/04: Go to File> User Settings > Export User Settings.

"Export and Import User Settings" a new InDesign feature (already in version 19.4) that was introduced a few days ago.

You can now export or import these user settings: Preferences, Workspaces, Menu Sets, Keyboard Shortcuts, Glyph Sets.

More info (source): https://helpx.adobe.com/in/indesign/using/export-import-user-settings-indesign.html

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