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I did some research to figure out what icons exist for decision support, and which of those represents the decision support the best. I didn't find any suitable icons, because I think they don't represent the "support" aspect, and are not widely used: the user can not understand what the icon means.

These two seem to be useful:

DSS icon 1 DSS icon 2

But both are too complex for me, and don't represent the workflow decision, like this: workflow icon 1

But the last one is also not understandable for a regular user.

Does anyone have a good idea for a decision support icon? My goal is to represent that a software helps to classify incoming measured data, make a decision and track the decision's consequences.

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Azendh, if I might make a suggestion. Head over to english.stackexchange.com and ask them for help with finding a more concise word for "classify incoming measured data and make a decision and follow-up the decision's consequences."

My initial reaction is that what you seem to describe is: User inputs data with a and produced result is a function. f(x) is one possible solution. One of the most common ways to portray that is with the following image:

enter image description here

Perhaps you, or your designer, could create a stylized and simplified version of that.

Another thing that comes to my mind when reading your description is WHAT-IF Analysis. It's icon within Excel looks like this:

enter image description here

Which you might notice is a simplified version of a function box. Two inputs in and something gets questioned producing a result.

Only other word that comes to mind is Forecast. This was an interesting icon that came up for Forecast but is a little lacking the idea of user input:

enter image description here

Hope this helps you

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  • Thank you for your answer. The last one gives me some inspiration, but I still not have the best representation.
    – azendh
    Commented Jun 23, 2014 at 14:37
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I like using spanner/wrench icons for generic 'Support' branding, it makes a lot of sense for most users (who would probably be contacting support to 'fix' something).

It's definitely worth having a look on IconFinder, if you can't find an icon you like you should be able to get some inspiration at least!

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  • The spenner/wrench means settings for me, and also not contains the support. Thanks for the iconfinder link, but I still can't find suitable, already.
    – azendh
    Commented Jun 23, 2014 at 13:58
  • That's interesting - for me (and and IconFinder too apparently) Settings is best represented as a Cog. Some spanners in there too though!
    – Jackson Hyde
    Commented Jun 23, 2014 at 14:11
  • I maybe too old... spenner/wrenchs icons are used as settings in '90-s widely. As far as I remember :)
    – azendh
    Commented Jun 23, 2014 at 14:20

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