I am working with a packaging manufacturer in China. I create the files using Illustrator cs6 but after they make adjustments to my files and send the file back to me, I can't edit the text like I normally would using the cursor.

The Selection Tool (V) and The Direct Selection Tool (A) allow me to select a letter or words like an object. I can insert the cursor as if it looks like I will be able to edit the word or sentence normally, but the cursor just blinks and or doesn't move when I type.

Does anyone know why this happens and how I can fix it?

Also, when sending files to places like China, should I be saving the .ai with a certain setting?

Any help is appreciated.

  • Is the text outlined? Can you select it and change the font?
    – Scott
    Dec 19, 2014 at 1:40
  • Can you show us section of your work with this problem, in Outline view? View > Outline
    – SaturnsEye
    Dec 19, 2014 at 15:18
  • I have created a screencast youtu.be/CylSA6BdFHg hopefully this is something that can be reversed.
    – Andrew
    Dec 25, 2014 at 8:18
  • It looks as if the fonts have been outlined...
    – Troy Woo
    Jan 22, 2015 at 10:43
  • Converting text to outlines is common practice when preparing a document for print (it resolves issues that arise from fonts being interpreted differently on systems that might not adequately support a font). If you can upload a before and after document, I'd be happy to answer definitively. Also, what changes are the manufacturer being tasked with implementing? That might offer a further clue.
    – Hobbes
    Feb 14, 2015 at 20:26

1 Answer 1


The answer is that they have outlined your font.

It is now just as much a vector graphic as any other vector object, like an illustration of a plane or a tree.

This was achieved using the " Type > Create Outline " or " Shift+Ctrl+O ".

The simple answer to your question of what you can do at this point is nothing.

There is no easy or even hard way to convert those sets of vector points back into any sort of recognizable font object (other than using a 3rd party program to determine which letters are there in general).

This was answered pretty well by this other GDSE question: How to convert text paths to editable text in an .eps file downloaded from Shutterstock?

  • You are 100% right.
    – Andrew
    Apr 25, 2015 at 18:01

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