2

I know its alot but please read all of it so you can fairly assess the situation!

The Important Backstory

I am a 17 year old self taught user-experience designer that is pretty far ahead in the field (or so I would like to think). I believe this is relevant since this is how my client found me - https://www.behance.net/MitchMill is a link to some/most of the work I have done completely on my own (mainly at the age of 16). Not too long ago I started a pretty ambitious project of my own where I was actually conducting a fully fleshed out UX case study (research, personas, wireframes, etc.) as well as reading front to back "A project guide to UX Design" by russ unger and carolyn chandler which has been a very good guiding support to doing real research about every action and element of an app rather than self-designing what I would want to use while keeping functionality highly in mind but no real wireframes or research was done. After starting this monumental project (for one person atleast) I have quickly jumped drastically in my understanding of just what is a good user experience and what is actually functional for the demographic and not just throw a hamburger icon here. At this point I would say I am about 1 year into an associate degree in UX (or again as I would like to think). I have formed my own hypotheses on everything that I have been putting into this hypothetical app and am heavily citing the reasons I chose one thing over another. The bad part about this is that it has not been completed yet which could very easily lead people thinking me to be less truly experienced.

The problem

I have recently been contacted by a client who has already done a decent amount of thinking when it comes to the app (many pages of notes on services etc.) that he wishes for me to design - quite startup-y. The app is probably past the normal level of ambition and midway to quite (quite is the max on my made up ambition level). We have talked for about 3 hours on just what the app is/does and what its goals for the user are. I have another meeting online with him this friday where we will discuss the core functionality of the app (my hopes for this are to be able for me to make a bulleted list in my notebook for the screens and each feature that will be seen and interacted with on them. My priority would be the ux while others (client has other members for all other areas of the project). The client has already been apart of the making of another app that I will not list for confidentiality purposes. Needless to say, the app is more impressive than I would have thought after a quick glance, in terms of looks and feel (with some improvements that could be made with monetization that I brought up to the client) because I couldn't say how good it is without the analytics and user research. The budget discussion has been postponed until I affirm that I have all the necessary information of what designing the app would be ie. screens, functions, services, research, etc.

I do not know what I am valued at being that I am 17 and self-taught but no absolute real world experience of the business side of deals like this (I've designed some banners and etc. for people on twitch and youtube before but that was just like $30-$50 paypal transactions). It is also a gigantic amount for one person to do especially with the quality that I want to do it in (although I think the client would be fine with something like that from some of the projects linked from my behance that were just designed and not fully and excessively thought out but with functionality in mind).

I read this a while back but was not touching upon the entirety of this project and all that it entails. What do you think a fair price would be for me to charge given my experience? I know I would definitely be getting a contract for it too so I might need something a little more detailed than the Shake app (or not). Or do you think I should pass up the opportunity because of my lack of real world experience and/or age or naivety?

I feel like there are probably some crucial elements to the story that I am forgetting to put in because of my roaming brain so please comment if any more info is needed and I will respond or edit the post to have it in it.

Thank you to anybody who read all of this and double thanks to the people who read it all and reply with help!

closed as primarily opinion-based by Scott, plainclothes, Lauren Ipsum, DA01, DᴀʀᴛʜVᴀᴅᴇʀ Feb 10 '15 at 18:30

Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.

  • 1
    I don't really thing anyone can put a price on your work for you. Check the existing questions: graphicdesign.stackexchange.com/questions/957/… -- graphicdesign.stackexchange.com/questions/18142/… -- graphicdesign.stackexchange.com/questions/29355/… – Scott Feb 5 '15 at 1:42
  • My problem with those is that they are smaller scale services rather than the entire ux of an app. If there are any big scope project versions of posts like that that you know of it would be very helpful, thank you. – Mitchell Millsaps Feb 5 '15 at 5:14
  • 1
    Again.. no one is going to price things for you. The three questions I linked to indicated pricing structures and strategies.. regardless of project size. You clearly didn't read many of the answers, if any. You're going to have to figure out your own pricing. – Scott Feb 5 '15 at 5:15
  • I actually read every single answer/comment in both posts. Some answers and responses seemed to provide more useful information for smaller visual only jobs while others touched on more of what I would be looking for like the one answer about wireframing. I suppose I can ask some of my more experienced colleagues and but they mainly developers who do psd-html and less research based designing. I guess my real question would be how much do people value real world experience with transactions over self taught personal projects that demonstrate.and understanding of the skills and principles. – Mitchell Millsaps Feb 5 '15 at 7:25
  • 2
    @MitchellMillsaps you're hung up on believing different jobs are charged in different ways. It doesn't matter how large or small the job is, most people charge enough to make a living + profit--adjusted as possible to accommodate competition. Whether you are self taught or not is irrelevant. What matters is that you have skills that someone wants. – DA01 Feb 10 '15 at 15:43
2

If I were you (all very subjective here), I would consider charging by hour or using an hourly calculation to create a total estimate.

When it comes to projects that are too large or have too much risk involved, I find it better to work on an hourly basis. It's generally more convenient for you, and for the client too.

Since you haven't had much formal experience with this sort of projects, you might have some trouble determining how much an hour of your work is worth. I personally think that this number has more to do with what you are capable of, rather than what you have studied. Experience, however, is crucial, but you seem to have done some work already. You can't say you are a Senior UX designer, because you lack the empirical experience of working with different clients, audiences, running real tests and observing real results, but you do have the knowledge so... try maybe gathering information about hourly rates around your area / country and choose a number that you feel is fair for both parties.

Here are some tips / summary from my experience:

  • If you go for an hourly rate instead of a fixed amount, you can calculate it by comparing what UX designers in your area are charging and what works for you and your client.
  • It's always good to give a time estimate beforehand (you can say "between 15 and 20 hours", doesn't have to be super precise). You can create this estimate by making a list of all tasks you can think of for this project, and the number of minutes or hours you think they could take.
  • If your client has never worked hourly and is not completely confident, you can use a tracking app that takes screenshots every 10 mins or so.
  • Include meetings (even phone conversations) in your hourly estimates. They are part of the project, and should be accounted for.
  • Don't underestimate the value of research. I find that a lot of UX work is researching: the competition, the audience, the product, the brand. This can be difficult to estimate, but you can give yourself a time frame and stop when you have reached a satisfying point.

Good luck!

  • 1
    +1 especially is we're talking about a startup here. Startups can be notorious for having very little cash flow combined with gigantic ambitions. It's easy to get caught up in the hype of a startup and not get paid. – DA01 Feb 10 '15 at 15:44
  • Some additional comments: Always make the time estimate larger than you think it will be. Using a tracking app is a good idea, as is updating the client with progress when you reach milestones IMO – Zach Saucier Feb 10 '15 at 18:26

Not the answer you're looking for? Browse other questions tagged or ask your own question.