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Why is part of the menu greyed out? I need to access the blur gallery. The image is a .jpg. The mode is 8 Bits/Channel and RGB Color.

I'm on Mac OS X Yosemite running Photoshop Creative Cloud (2014.2.2 release).

enter image description here

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  • what's type of your documents ? Apr 15, 2015 at 20:29
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    This appears to be a technical support question, not a design question.
    – Scott
    Apr 15, 2015 at 20:52
  • .jpg @DevelopersPedia Apr 15, 2015 at 20:53
  • You are aware that some filters are not available for 16-bit images, right? What platform, Macintosh or Windows? What exact version of the OS? Whats your Photoshop version? Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers, Thanks. Apr 15, 2015 at 20:55
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    Some of those filters would work in any selected mode. If you had a layer set to not visible and then selected it (intentionally, or using "auto-select layer"), then the entire list would be greyed out. If you had a uncommitted transform active, then the whole list would be greyed out as well. Check for selection states etc.
    – Yorik
    Apr 15, 2015 at 21:29

1 Answer 1

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If you can't figure out what's wrong and you don't mind losing all your settings, you can try resetting all of your Photoshop settings by:

Quitting Photoshop

Opening it back up while holding Command, Option, and Shift at the same time and holding them until Photoshop brings up the following question.

It will ask if you want to "Delete the Photoshop Settings File?"

Click yes

Then see if the filters work as expected.

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