Until now, I've used Inkscape for creating simple svg illustrations for the web. I've decided recently to give Adobe Illustrator a try.

One thing that bugs me in Illustrator are hexcolors:

  1. I create a new document for the web, so the color palette is RGB.
  2. I enter the hex color #c1cedb for an element.
  3. I go and check the color in the web browser, it is #ccc
  4. The same happens with other hex colors

If I do the same with Inkscape, the color in the web browser is #c1cedb, as expected.

I'm aware of the fact that Illustrator is extremely powerful and complex, so I'm probably just missing a basic detail here. Could someone help me out?

  • Hi seb, could you post an example screenshot? Your question is quite clear, but maybe some side-by-side comparisons could help people find an answer? Anyway, thanks for your question and keep contributing!
    – PieBie
    Commented Oct 8, 2015 at 6:54
  • Strange, its almost like its rounding. I've always found colours to be spot on. silly question but you are SAVING in RGB as well as working? Commented Oct 8, 2015 at 8:13

1 Answer 1


Basically, if you follow these steps, this can't go wrong:

  • Create new document
  • Go to File > Document Color Mode > RGB Color
  • Create a square with hex #C1CEDB
  • Go File > Export > Save as type : JPEG(*JPG)
  • Make sure the Color Model is set to RGB and not Grayscale

PS: The last step is probably the problem, exporting with Grayscale as Color Model will probably give you something like #CCC or #CDCDCD

Like so: enter image description here

  • @seb Glad I could help ;) Keep on learning, AI can do a lot of great things :) Best of luck !
    – Alin
    Commented Oct 8, 2015 at 9:18

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