-5

I created a logo with Photoshop. RGM Modus, saved as PNG-24 with transparent background. On my laptop it looks fine but on my friend's computer the image shows a black background.

Any idea what went wrong?

closed as unclear what you're asking by Scott, Wrzlprmft, JohnB Nov 1 '15 at 20:58

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • 5
    What application (and what version of the app) did you use on your friend's computer to view the PNG? – Glenn Randers-Pehrson Nov 1 '15 at 0:44
  • That program probably simply has a black background. Change the settings on the background and you see another color as background. – Rafael Nov 2 '15 at 8:28
4

What should a viewing program do with transparent? Make the laptop screen invisible and show what's behind it?

The viewer puts something behind the image. His program uses black. Yours shows a "fine" background, whatever that means.

Look at it in a html file that specifies the image and what to display it over. That's the only way to get a known result.

That's handy too since you can show how it looks against different backgrounds.

-1

Program that installed in your frends don't support transparent, use another program for view or check setting for transparent in your viewer

Not the answer you're looking for? Browse other questions tagged or ask your own question.