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I created a logo with Photoshop. RGM Modus, saved as PNG-24 with transparent background. On my laptop it looks fine but on my friend's computer the image shows a black background.

Any idea what went wrong?

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    What application (and what version of the app) did you use on your friend's computer to view the PNG? – Glenn Randers-Pehrson Nov 1 '15 at 0:44
  • That program probably simply has a black background. Change the settings on the background and you see another color as background. – Rafael Nov 2 '15 at 8:28
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What should a viewing program do with transparent? Make the laptop screen invisible and show what's behind it?

The viewer puts something behind the image. His program uses black. Yours shows a "fine" background, whatever that means.

Look at it in a html file that specifies the image and what to display it over. That's the only way to get a known result.

That's handy too since you can show how it looks against different backgrounds.

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Program that installed in your frends don't support transparent, use another program for view or check setting for transparent in your viewer

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