I have had a user I support come to me with something that seems a little weird.

When they try to add a colour or see swatch options under CMYK mode, the sliders are not present - only a list of Pantone colours.

I've looked on other machines and there are sliders present.

When you go to this mode, it defaults to a blue - selecting any pantone colour changes the visible colour in the preview on the left, but clicking add always does the default slider value.

The above makes me think, that this is some sort of error and the Pantone list has been plastered on top of the sliders but it is actually taking the value from the hidden sliders.

Does anyone know what is going on and can anyone help please?

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Yes that looks like a bug. I can partially see the sliders underneath to the right. I would quit and trash your ID preferences. Then restart ID. Hope that helps. The path is as follows:

For Mac: Hard Drive/Users//Library/Preferences/Adobe InDesign///

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  • Thanks, it did work... I was thinking about this before I posted the question, but, before I wiped the person's settings, I wanted to know if there was an easy fix/option... but, I couldn't find it. Please write up locations/make it a bit more informative for other people searching and I'll give you the mark! – William Hilsum Jan 8 '16 at 22:38


Delete InDesign preferences with shortcuts:

You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:

Windows: Shift+Ctrl+Alt
Mac OS: Shift+Control+Option+Command

this worked like a charm!!

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