I've been using Illustrator for a short time and just now installed some fonts on my computer to use them in my project, only Illustrator doesn't recognize them. The background is getting pink.

And the sources bar, they are with a "*"

What should I do?

enter image description here

  • 4
    It means the font is not installed (or active) on your system.
    – Scott
    Commented Feb 26, 2016 at 18:14
  • I think not, because I installed the yes sources in my system Commented Mar 2, 2016 at 11:52
  • What are the font type or extension? Also, I see you seem to have the issue with Helvetica Neue which can simply be conflicting with the default one in the system's font folder.
    – go-junta
    Commented Mar 3, 2016 at 1:27
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    – Vincent
    Commented Mar 4, 2016 at 12:58

1 Answer 1


If you are confident that you have selected a font that you have installed on the machine, you may have a font style selected that isn't available. For example, I see that the style you have set is "Normal", but it may need to be "Regular". This can happen usually when you switch from one font to another and the assigned style isn't present in the new font.

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