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I am a Photoshop novice and so I expect this might be simple to solve but it's a fairly unique problem (I think) and I cannot find a similar issue/solution searching online.

I had a PSD of my logo, when I use Image -> Trim to reduce my canvas size around the image I noticed it left some space above the logo, which I thought was weird but couldn't work out why.

I exported the psd to a .png format and stuck it on a web page, looks fine so I didn't think too much of it. However, when I open the .png in the Windows 10 photo viewer I noticed the hidden shapes in the top left corner. That explains why Photoshop wouldn't trim all the way down to the edge of the visible logo, which means Photoshop can "see" the shapes but I cannot see it.

It's definitely not a layer, hiding/showing everything makes no difference as the shapes never become visible.

The shapes in question are from a very old version of the logo that I thought I deleted properly (as they weren't visible to me on screen) but my PS knowledge not even at a pedestrian level I figure I've somehow left the shape there.

What I've tried:

  • Changing the PSD background from transparent too black/orage to try and make the shapes visible.
  • Using quick selection and magic wand on the area in question. It doesn't pick anything up.

I have a feeling I've broken the "master" PSD at some point and removed a layer that's going to make it impossible to fix.

Screenshots:

^ You can see the canvas won't go down to the top of the blue shape

^ The Windows 10 photo viewer of the exported PNG that reveals the shapes in the top left corner, - although not visible on a web page or anywhere else that I can see.

I am using Photoshop CC 2015

EDIT I colored the foreground blue on all layers and it revealed the squares although I can't remove them, as it looks like they're just transparent boxes? When I fill them there's like a 0.1px feint line that I can just make out but I can't work out how to completely remove it...

enter image description here

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4 Answers 4

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Those square shapes are present in your file. They are just a very low opacity white.

Here's a screen shot with the area blown up. You can see the faint white shapes against the transparency grid. (Look next to the cursor in the screenshot)

enter image description here

These shapes must be on a layer somewhere in the file. You'll need to find them and remove them.

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Try disabling all layers and saving it as png again. If the icons are still there, it's def a corrupt file.

To fix that you can try to move all the visible layers into a new file.

If icons are not visible after previewing the fully disabled png, it's most likely the shapes are part of your layer structure and just 'hidden' somewhere in there. Maybe as a merged shape or something.

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  • I disabled all layers and when I tried to export it was all grayed out because it said the "image was empty" so I presume it's tied into one of the images. I then actually managed to see the shapes in Photoshop by filling the background and then the squares all appeared with a transparent background but it won't let me select them or remove them :/ - I edited my original post with some further info.
    – Samuel Nicholson
    Oct 7, 2016 at 13:45
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It looks like the little squares have some alpha/opacity, in that case it will be really hard to notice it even if you change the background, and quick selection/magic wand wont be able to select element that has really low opacity like 2%.

Is you logo a path? If it is, you could try using Direct Selection Tool (A) and try selection the whole document.

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  • I made edit to my OP, not sure if it gives you any more info?
    – Samuel Nicholson
    Oct 7, 2016 at 13:50
  • I see, maybe trying to select only the logo with Direct Selection Tool (A) and cut and paste on a new document will get rid of the squares?
    – Takebo
    Oct 7, 2016 at 13:53
  • That tool doesn't select anything, just let's me hold to select an area then nothing is selected :/
    – Samuel Nicholson
    Oct 7, 2016 at 13:54
  • So your logo isn't paths? Could you post a print of the layer tab to see what it looks like?
    – Takebo
    Oct 7, 2016 at 13:56
  • i.imgur.com/qXu7Pzy.png - I also just restored the old old original PSD with those squares still on there and the layer is called path + path +path etc... - I had the original logo designed for me, but it seems I can't do much to the layers.
    – Samuel Nicholson
    Oct 7, 2016 at 13:58
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Since the squares are transparent, my money is on a clipping path: check your paths palette for any errant paths that need deleting. You should also check your channels palette as well, since you can have channels in there that go unnoticed.

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