So I'm having trouble getting an international agency to send me my money. They had dragged out the project that was supposed to last a week into 2+ months. About two months ago I asked for payment and they said ok. I sent the invoice and a month later, nothing. Emailed them and they said I need an accounting code that they were supposed to give me but didn't. That took a couple of weeks to get, and now I'm back waiting for them to send the money.
I've been told that I can invoice them for the majority of the payment now, and the rest they still have to get clearance on. However, they want to do this via wire transfer for which I will incur a fee for each transfer.
I'm not sure how to proceed at this time - should I try reaching their head accountant? It's been hard to reach anyone by phone and I get a generic VM for their stateside office. Sounds shady, but the company appears to be legit from their website and other online findings. It seems like there's a lot of red tape going on, but that's no excuse for this delay. Should these guys pay the wire fees? I feel like they should, but that might mean waiting a year for them to get that cleared.