I contracted a graphic designer to create a business logo vector for me. They were supposed to give me one with a white background and one with a transparent background. What I ended up getting is a
.ai for the one with the white background, and a
.eps for the one with the transparent background.
The problem is the
.eps's background is not transparent at all when I open it in
gmail, it's white. I've tried converting it to a
.png using zamzar to see if it would show up as transparent after the conversion, but it did not.
The graphic designer is at a lost for what the problem is, and is not helping at all.
I feel like giving a client a
.ai as a finished product is like giving a person who contracted someone to build a house for them just the blueprints and leaving them on their way.
What should I do so that I end up with the two vectors that I wanted (one with a white background and one with a transparent background), being that both need to get converted into
.png's and I don't have