I have a problem that I have been struggling with for some time. We deal with Illustrator files all day that have placed images, either JPEG, TIF, PDF, or EPS formats. On several occasions, when we reopen a file that contains placed images or art, the aspect ratio (height and width) has changed to something completely different.
This is a serious issue that we have been dealing with due to the amount of client files we receive that are built to specific sizes, by the client themselves, and we end up having to "best guess" the exact size and position of the artwork and resend a proof to the client to confirm before we can begin plate production.
Also, at times, the file will come in with a massively larger bounding box than the actual artwork requires.
Anyone else experience anything similar? We REALLY need help!