I've sent a CS6 AI file to someone else to add a vector layer, in addition to an existing vector layer, with a raster layer as a reference.
They're using CC, and when they send it back (both AI and PDF) there's just a clip group confined to the artboard, which only contains part of the raster layer (I was reusing an old AI file because the swatches matched and hadn't set it up yet). I can disable the clipping mask and see the whole raster layer, but both vector layers are missing.
When I select the file in the File Open dialog, I can see that both vector layers are in place and the full raster layer is visible.
Is there a way I can get the vector layers to work?