I need .png file with transparency for web but when I export file as .png I get black background? I am working in Photoshop and Illustrator.

  • yes and I think is ok. I see transparency but when I upload that same file in facebook like profile picture I just get black image. Commented Jul 27, 2017 at 16:06
  • For a Facebook profile it doesn't need to be transparent. A white background is fine.
    – Webster
    Commented Jul 27, 2017 at 16:16

1 Answer 1


Windows photo viewer previews transparancies with black background.

Your .PNG will show transparent background if you view it over color in illustrator or other graphics programs.

enter image description here

If this is not true for you make sure your export (save for web) are set to transparency:

enter image description here

  • I have black logo and when I export to .png file i just get black image. I tried to upload to facebook and I just get black image. Same thing happens when I export .png from Photoshop and Illustrator. Commented Jul 27, 2017 at 16:01

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