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so I've created an animated GIF using line drawing on a black background, and whenever I try to Save as/Export as/Save for web legacy, the animation does not appear, just the black background. Any idea why that's happening?This is what it looks like when I'm trying to save. just a blank background

this is what its supposed to look like

  • Can you add any more information to your post. Maybe some screenshots or the source file? – Ovaryraptor Sep 25 '17 at 15:01
  • What software are you viewing your gif with? – curious Sep 25 '17 at 16:10
  • im using photoshop CC – Sabrina Sep 25 '17 at 16:13
  • Are all the frames black? What happens if you press play? – AndrewH Sep 25 '17 at 16:22
  • yup all the frames are black if I press play it moves through the frames but it's still blank – Sabrina Sep 25 '17 at 16:27
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Maybe it is just because you have a large document and the zoom level is 100%.

You are only seeing the upper left corner of the image.

Double click the hand tool to fit to view.

  • Thank you!! :) But it still saves as a blank background even after I fit to view – Sabrina Oct 2 '17 at 11:38
  • Thank you!! :) But it still saves as a blank background even after I fit to view – Sabrina Oct 2 '17 at 11:39
  • Are you sure? Where do you preview it? Maybe there is the same problem there. Btw, your gif is 3508 x 2480px which is way bigger than normal. You should scale it so it is more fit for wherever you are going to display it. – Wolff Oct 2 '17 at 15:27

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