Long time lurker, first time poster. I've been having trouble since updating to macOS High Sierra when using Variables. I save the Excel file as a .csv but when I go to import it into Photoshop, it gives me an error saying it could not parse the contents due to a name discrepancy (see attached photo). The column name is "sku" but obviously Photoshop is reading something different. I don't understand why the strange characters are being added to the name when it looks fine in both TextEdit and Excel. Has anybody else had this issue?


Any/all help is greatly appreciated. Thank you!

  • It's hard to say without seeing the CSV file, and I'm not a Mac user, but did you export the CSV using a UTF character set? On Windows, Excel has several save-as options, and the most compatible choice is "CSV (Comma delimited) (*.csv)", not "CSV UTF-8 ...". It's also possible that the line endings need to be Mac specific (no CR+LF, just CR) ... Windows also has that option; not sure what's available on Mac. If 'sku' is the first variable in your CSV, I'm guessing it's a UTF-8 issue. – Rob Craig Oct 9 '17 at 17:55

This is how to FIX it:

  • when importing data sets, make sure to change you change ENCODING option to match your document type
  • when it is set to Automatic, it gives me those weird characters
  • when I change it to match my document type (Unicode UTF-8), it works perfectly

enter image description here

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