Questions tagged [business]

Questions about business and the commercial aspects of the graphic design industry. Ask anything relevant to graphic design such as promoting, managing and operating a design business.

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9 votes
2 answers
4k views

What should I do when you find out a client went to another designer to change the finished design?

My client seemed happy with my final design for a set of labels for supplements. Honestly, I felt a little rushed at the end of the final edits. We were trying to figure out how to portray the flavors ...
2 votes
3 answers
74 views

How do I charge for editing client work?

A regular client operates a restaurant and I’ve designed ads for them. Often these ads need tweaking: promotions, sale etc. How do I best determine a way to charge them?
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7 votes
2 answers
2k views

Should a small business change their logo after 15 years in business?

I am currently in the process of handing over my business that is a Waxing spa located in Portland, Oregon to my 18 year old daughter. However, she has decided that our logo needs to change, for the ...
  • 71
-3 votes
1 answer
52 views

Reasons why a publication may go by a nickname or partial name rather than published name? [closed]

For instance, if a publication is published as "NLB Membership Buyer & Resource Guide" and instead it is being promoted as "NLB Membership Guide" should there be a reason in ...
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19 votes
7 answers
10k views

Annoying client asks for “all original files” months after project completion

A client has been a real nuisance in making unreasonable demands, and has been really rude on top of that. After completing the project and receiving the payment, he attempted to come back to me ...
5 votes
1 answer
82 views

Should you point out errors in existing content to clients?

I realize this is subjective in nature and more opinion-based perhaps. I'm seeking "best practices" from experienced designers. Hired to create a piece for a client using similar copy to ...
  • 204k
1 vote
0 answers
71 views

I want to sell the rights to all 100+ of my artworks to a game developer or any other interested company

I'm an artist who is inexperienced to the world of art licensing. I have 136 artworks in a similar art style, all of which are food.png graphics, and I can see them being useful to a game developer ...
0 votes
2 answers
75 views

Contract Writing and Pricing

I am trying to figure out how to write a contract for a design service, and make sure my pricing is fair. Any help would be greatly appreciated have no idea where to start with the contract. I have ...
8 votes
4 answers
2k views

What is your backup strategy?

It is time I took backing up my work more seriously. Currently I only have a backup external hard drive which is connected to my system all the time. One problem I have is that the light on this drive ...
  • 413
4 votes
5 answers
1k views

Freelance graphic design - who sends the proofs?

I am a freelance graphic artist. I deal with a print broker. He has clients that he needs proofs for for print projects. I set up the proofs. Is it my responsibility as a rule to send the proofs to ...
  • 41
0 votes
0 answers
111 views

How much will it cost to create 3 completely different InDesign 24 pages Report Templates?

My client asked for a quote to create 3 different A4 InDesign templates with different page layouts, font families, colour palette, chapter separation styles, all the heading and paragraph styles set ...
  • 1
8 votes
2 answers
256 views

Should Graphic Designers be paid for reprints of past work?

Seeking "best practices" from experienced designers.... A design is completed for a direct mail sales piece. The piece is printed, mailed, and used by the client. The project is paid for ...
  • 204k
4 votes
2 answers
238 views

How to extract a client's logo expectations

I have a several years experience doing visual identity design. I primarily do them for companies from small startups to mid-size businesses. I have been paid by a friend who used my services for ...
5 votes
1 answer
187 views

Client wants to use my designs on multiple websites - Do I charge extra?

I'm a freelancing screen designer and a client (a small agency) asked me, if I could design a landing page template which they can use on multiple clients websites from the same niche (real estate). ...
1 vote
2 answers
431 views

How should I make my retainer contract fair for me and the client? How do retainer agreements usually work?

Theyre kind of a big corporation with multiple brands. They had a full time offer for me but I said I can't do it since their office is too far so I opted for their part-time option. Now they have ...
3 votes
2 answers
87 views

How to distinguish between graphic design proposals

I received a number of Web design proposals for a project I'm working on. Most of the proposals are extraordinarily generic; the only thing that I, as a non-design person can easily distinguish ...
  • 387
0 votes
1 answer
118 views

Logo too similar or not? [closed]

Hi we have a logo I designed, it is UK trademarked registered, we recently asked a company in the USA to help market us, and the said that we would have to change our name etc, as it was too similar ...
user avatar
12 votes
5 answers
3k views

Should you offer multiple logo design options to the client or just one final design?

When designing a logo for a client, do you offer multiple options, so 3 different logos for example? Or do you offer just 1? How do you price for these?
30 votes
7 answers
7k views

I am a client and my work is being delegated without informing me

I am a client who posted on Linkedin a request if somebody would be interested in designing a thesis cover for me. I had a few responses and decided to go with a person who offered me the following (...
  • 403
2 votes
1 answer
225 views

How to handle rejection from a client and would you bill for work not used? [duplicate]

Would you bill a client even if they end up not using your work? A client of mine had initially liked and chosen one of my designs but then a friend of their friend offered something different that ...
  • 71
4 votes
3 answers
139 views

Turning down a job while leaving the door open for future work?

Would love some tips on how to turn down a project while still leaving the door open for future work with a client. Background - This potential client saw an annual report I created for a nonprofit ...
  • 63
2 votes
2 answers
492 views

Is volunteering my time as a graphic designer for charities a viable way to get some client-facing experience?

I realise that working for free would change the relationship between me and a client compared to paid work, but the end result (a quality design that helps the client make money and improve their ...
  • 212
24 votes
7 answers
10k views

Is the graphic designer asking too much of me as a customer?

I contacted a design team to redo my company's website (small company, <100 employees, in the construction industry, been around for about 30 years). The graphic designer told me that I need to ...
  • 387
5 votes
3 answers
1k views

Are graphic designers required to print things for clients?

I'd like to start doing design work but I always get caught up on this question... If I design something for a client, am I also required to handle the print work?
1 vote
1 answer
37 views

Business card texture and cutouts

I am fairly new to the print media parts. I have a client that requested a business card design. However they want their business card to have a certain texture and some parts need to be cut out. ...
11 votes
3 answers
3k views

Should I be charging for the social media versions of designs?

I'm designing A1 posters with a Facebook header and Instagram post version of each poster. I'm charging hourly for the posters, but should I also be charging for the time it takes to design the ...
2 votes
2 answers
90 views

Rebranding announcement timing

I've been searching all over the web about the Rebranding Announcement strategy and was not able to get to a solid conclusion about whether or not to make the Rebranding announcement before the ...
  • 123
12 votes
5 answers
4k views

Is it right to use the ideas of non-winning designers in a design contest?

I am a mobile developer. I want to create my own mobile app, so I ran a contest for the mobile design. Many good designers participated in the contest. I get lots of good ideas from almost all of ...
  • 321
3 votes
4 answers
261 views

How to get a B2B company to take chances on their image?

Study after study shows people respond best to things that evoke emotional responses: https://medium.com/@FlorentGeerts/research-shows-the-most-effective-advertising-focuses-on-emotion-6b442b0d5572 ...
  • 23k
1 vote
2 answers
278 views

Business Leads Icon

I'm building an interface for an admin page. The admin clicks a button to choose an icon to see how many business leads received. I have always been stumped as to which icon is best suited for use on ...
  • 37
18 votes
6 answers
5k views

Just how much information should you share with a former client?

I know this is subjective to a degree. I am asking for best practice or experienced input. TL;DR: How willing should a designer be to share specific job specifications with a past client after the ...
  • 204k
23 votes
7 answers
7k views

Is it normal practice to screen share with a client?

I have a client who has asked if it's possible to screen share so that he can watch/dictate changes in real time. The issue is, I've already made several requested revisions per his direction. ...
1 vote
2 answers
1k views

How to control Adobe InDesign from PowerShell/CMD - for: open file, use data merge, export to pdf

I want to automate business card creation. My idea is to setup a simple web page for user to fill, then data will be inserted to *.csv file. At this point I know I can use Data Merge in InDesign, so ...
2 votes
0 answers
55 views

How to keep the portfolio updated while working at design studios?

In my experience, when you work with branding agencies or design studios or organisation of such nature, you are kind of bound by law or contract not to disclose your work for a certain period of time ...
  • 629
4 votes
4 answers
1k views

When to use a QR code on a business card?

The client suggested putting QR code that leads on his website (domain name is 10 symbols). I think there is no reason to do that as it is not that long and can be typed manually. Also, QR codes are ...
  • 383
3 votes
3 answers
178 views

What can be done to avoid your design having a second meaning?

Occasionally, you hear about a graphic that has been published, but unfortunately the designers missed a second way interpreting of it. For example, this ad that was actually published: Source: A ...
  • 131
0 votes
1 answer
54 views

How to get feedback about our prices

I sent prices to the client and did't receive a feedback. What is the best way to ask, is my price ok for them? How do you think a phrase like "How do you like our prices?" would work?
18 votes
8 answers
14k views

How to ensure international logo can be ethnically neutral enough so it won’t be offensive?

We are launching an initiative in the field of informatics for which I asked for a logo. Our graphic designer took care of it and indeed showed me a very nice logo, where a man with a hammer in one ...
  • 307
-1 votes
2 answers
546 views

How to prevent someone from copying my work? [closed]

If I were to design a shirt or any type of clothing with a graphic design. And I don't want anyone to steal my design and claim it as their. What should I do to prevent it?
1 vote
3 answers
384 views

Looking for way to sell 3D models without sharing my personal info [closed]

I've been practicing 3D modelling for a few months now. I want to find a way to sell models, maybe make models on commission. However, at least at the beginning I don't want to do this using my real ...
  • 121
2 votes
1 answer
111 views

What should a Brand Guideline include?

So I'm trying to form a mock business to practice branding, and I stumbled across this useful answer to a post here. If I'm going to have a folder on my pc with all the branding information for ...
  • 411
6 votes
2 answers
4k views

How exactly should I ask my employer for design use permission on paper?

I'm an employed graphic designer. I did illustrations, branding and prototyping for my employer. I'm aware that without a specific contract, whatever work is done by a salaried designer, is the ...
  • 629
2 votes
2 answers
83 views

How to deal a freelance design project remotely?

When a client approach a designer via social media to make a design job, how to deliver that project to the client keeping a security payment? The designer can't just mail the project and wait for ...
  • 121
3 votes
3 answers
1k views

Civil Engineer to Graphic Designer

Does anyone have advice on a lost soul? I'm currently studying Civil Engineer already finished my second year. I hate it but I want to finish this degree. I've found myself interested in Graphic ...
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17 votes
3 answers
5k views

How to handle a request for handing over 6 years of working files?

My best client has just employed a new person who is vaguely capable of design work and wants me to upload all my 6 years and 70GB worth of files to their drive so they can update them when they need ...
6 votes
2 answers
780 views

Calculating the price of a transfer of copyrights for artwork

I have been asked to design a set of 20 different posters for a big packaging company. This client requires an estimate price for the design service. After giving them an estimate, they are now asking ...
4 votes
6 answers
355 views

Client is turning my booklet design into a website - how to charge for this?

Designed a print booklet for my client and I charge an hourly rate. I work for them freelance on an ongoing basis and they already paid that invoice. Next, they got the web designer to use the booklet ...
  • 41
17 votes
4 answers
3k views

How to guide an employee to improve his graphic design ablilties?

I am CTO at a small-medium software development company with a few ages history. I carry RRHH selection, teaching, and internal promotion. Until yesterday we just had developers and design was driven ...
4 votes
4 answers
1k views

Charge someone for wasted time?

So I have a guy that I do regular work for but he's flaky at the best of times, sometimes he takes an age to pay, sometimes he "didn't receive the invoice", sometimes he is super vague in his brief "I ...
13 votes
6 answers
3k views

Working file request due to General Data Protection Regulation (GDPR)

I have had a request to supply a client with all of their files (including InDesign docs) due to the General Data Protection Regulation (GDPR). My client also wants me to delete the files from my ...
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