Questions tagged [client-relations]

Questions about dealing with clients, what to expect, demand, wish for, and better communication.

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Corporate Webdesign Manual?

For the Corporate Identity / Brand, there is usually a manual. It is a great deliverable for the client and for me as a student, it is a great way to learn about webdesign. While there are many ...
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Is co-design applicable to branding projects?

I've been reading up on co-design / human-centred design (whatever you want to call) it recently. It seems like a great approach to take when working on, for example, large web or app projects as it ...
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Will users be turned off by a long all-caps URL?

I'm designing a QR code to link to a long URL (beyond my control). I noticed that I can convert all the letters in the URL to uppercase, allowing me to take advantage of QR codes' alphanumeric mode to ...
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Copy changes and file names

I searched for copy editing related posts here, and my question is slightly different from what I've read so far. Here's what's happeing: My client is consistently giving me copy with a critical ...
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Should a business testimonial advertisement without any contact information be used "as is" in a publication?

A testimonial advertisement was provided by a business (for their own endorsement) in a publication. Traditionally, print advertisements may need some sort of visual contact information to be included ...
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How much will it cost to create 3 completely different InDesign 24 pages Report Templates?

My client asked for a quote to create 3 different A4 InDesign templates with different page layouts, font families, colour palette, chapter separation styles, all the heading and paragraph styles set ...
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Asking for payment for a project that's gone over deadline (and still going)

I agreed to a flat-fee project that was supposed to be completed in a week. The client has since dragged out this project for almost a month. Should I ask for payment for the original flat fee, ...
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