New answers tagged business
3
votes
Annoying client asks for "all original files" years after project completion
Beware.
You are not obliged to keep a copy of the customers data (no contract).
There is some chance you have not even been entitled to keep a copy for yourself, after the contract had been ...
- 131
2
votes
Annoying client asks for "all original files" years after project completion
As others have said, whether you're obliged to send the files or not depends on your contract and your jurisdiction.
Having said that, it sounds like you've don't really want to send the files as a ...
- 121
4
votes
Annoying client asks for "all original files" years after project completion
The best way to get rid of him is to charge him a fee for your services and then do not follow up when he fails to pay. People who owe you money tend to leave you alone.
If you are experienced in ...
- 231
5
votes
Annoying client asks for "all original files" years after project completion
Back in the day when I was in plant print production, when a client asked for the flats (original stripped up film), we provided it even knowing that he might go to a competitor. Why? No reason to ...
- 733
4
votes
Annoying client asks for "all original files" years after project completion
What have you got to lose by sending out the files ?
If this person was so difficult before, there is probably zero chance of you getting any more payment for the handover of these files, and refusing ...
- 27.4k
35
votes
Annoying client asks for "all original files" years after project completion
What does the contract state?
No contract...
Working freelance — Then legally (in the US) all original files are yours. Do with them what you want. You can simply say "no". You can charge ...
- 197k
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