30 votes
Accepted

What if client doesn't like any logo design concept?

If you don't like any, you'd have to pay more This is exactly what you should say. Now, prior to creating the logos, you should have a design briefing meeting with the client, so that the client ...
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19 votes
Accepted

Client asking for design suggestions

My response when asked for free consultation.... I'm sorry, [client]. Please understand that my time is valuable. You are essentially asking me to donate my time for your project, even if it is ...
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  • 199k
18 votes

Client asking for design suggestions

There are a few options: "Sorry, but I just don't have the time to volunteer for pro-bono work at the moment." That's probably the easiest way to handle it. On the other hand, is there a benefit ...
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  • 49.9k
14 votes

Designer vs client: portfolio rights?

I'm assuming you're in the US, and I am not a lawyer. Short answer is that unless you have a contract specifically stipulating that the client gets the copyright when the work is complete, they don't ...
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11 votes
Accepted

How exactly should I ask my employer for design use permission on paper?

I don't think it's overly complicated. You could easily write up something which states they give you permission. You don't need some huge contract or anything. [Your name] has permission to display ...
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  • 199k
7 votes
Accepted

Non-profit asked for editable file

According to my understanding of US Copyright law, (I am not an attorney) the artist owns the rights to all work except under 10 specific instances. Well, 11. The 11th being you agree to give away ...
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  • 199k
7 votes

What to do when a client is not managing the project and costing you time / money

I actually have exactly these clauses in my contract. Client agrees to review work within X days of submission by Designer. Designer will endeavor to meet all deadlines set; however, if Client does ...
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7 votes

Client asking for design suggestions

You could lower your price by a good amount for consulting. This will allow you to get paid for your knowledge. If the money isn't there don't sweat it, move on. Don't ever give design advice to ...
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  • 96
7 votes
Accepted

How should a designer address a client that has a slow delivery and approval time?

All 3 of these items are common contract considerations. This info is coming from experience as a designer freelance as well as an agency designer. While not as important during my freelance days (...
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  • 1,350
6 votes

How should a designer address a client that has a slow delivery and approval time?

Building off of CAI's answer, you can't just push out the deadline for every delay for a couple of reasons: that does nothing to encourage the client to stick to the agreed upon timeline You're ...
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  • 49.9k
6 votes

How should a designer address a client that has a slow delivery and approval time?

Short answer - Yes. This is what I do and it's very import that the client understands the consequences of missed deadlines. I have had disputes with clients in the past because of missed deadlines ...
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  • 39.9k
6 votes

What restrictions can I put in my contract when designing a logo for a non-profit?

None. Generally you don't charge for royalties on logos, since a sold logo should be free of limitation. When its paid, its paid in full and the company should be free to use it anywhere. Usage ...
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  • 27.6k
6 votes

Client asking for design suggestions

You don't want to get into the situation of looking like a mean designer and feel stuck between your client and that person. The way to do this is by cooperating but not in the way she will expect. ...
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  • 13.6k
5 votes
Accepted

Copyright on free work

I think the problem is that you conflated the size of the task with the importance of the end result. You probably figured a piece of artwork on a few things was "a small job," so you didn't mind ...
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5 votes

Designer vs client: portfolio rights?

The issues with this situation are the "personal favor" approach with your client and that there is nothing in writing. The latter actually benefits you as the creator of the work: When you create ...
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  • 4,008
4 votes

How do you present contracts to clients?

Most companies and designers put the contract as an email attachment in the form of a PDF to be signed and returned. This is standard and shouldn't cause the client any worry. This makes sure that ...
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  • 12.9k
4 votes

What to do when a client is not managing the project and costing you time / money

This is a very common problem when it comes to creative or web work. The way I've seen other agencies deal with it, and the way we handle it, is to specify duration of engagement during estimate or ...
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4 votes

What to do when a client is not managing the project and costing you time / money

If you already agreed upon a price with a contract, and said contract doesn't outline any penalties for your client due to them failing to stick with the timeline, it, alas, does mean it will cost you ...
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  • 49.9k
4 votes

I am an employee but design is not in my contract, I have left the company and they still use my designs. Do I have any rights to the work?

No. As an "employee" everything you create is owned by the company you work for, entirely. Employees are considered to be in a work-for-hire position and retain no rights to anything, regardless of ...
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  • 199k
4 votes
Accepted

Should Graphic Designers be paid for reprints of past work?

This could work, if its part of the original arrangement. I've had my share of pieces that failed to get a decent ROI as well. So, if this particular piece is so beautiful and successful, you'd like ...
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  • 27.6k
3 votes

What restrictions can I put in my contract when designing a logo for a non-profit?

Chalk it down to "Charitable Giving" In every persons life we have an opportunity to help out charities and not-for-profits. If you believe in the cause, and it sounds like you do as you are giving a ...
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  • 159
3 votes

How do you present contracts to clients?

I usually don't send clients a "contract", but a "project proposal". The proposal includes an explanation of the work I'll do (and not do) for them, the deliverables, what I require from them (...
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  • 7,144
3 votes
Accepted

Industry standard file format deliverables for logos?

There is no standard. Seasoned designers often understand the value of vector files and will often start with the vector format then generate raster format. The resolution independence of vector ...
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  • 199k
3 votes

Designer vs client: portfolio rights?

If there wasn't a contract, which specifies that you can't put works which you created for her to your portfolio/website, there is no problem. I have a similar problem in my company, which produces a ...
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2 votes

Client asking for design suggestions

I get this all the time. Even after 20 years in the business. Some clients still think graphic design is just "fun on a computer". My advice is to let her know what your "consulting fee" is and ask ...
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  • 21
2 votes

Copyright on free work

Customarily logos do not have usage restrictions. That somewhat kills the whole idea of a logo. I've never heard of a designer placing usage restrictions on a logo. In any event without a contract, ...
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  • 199k
2 votes

Book cover design and royalties

It's up to you, and quite often it's situation dependant. If it's a very niche book that's only going to sell a couple of hundred copies then you're probably going to prefer a flat rate anyway, if you'...
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  • 1,173
2 votes

How to handle a client who only wants to purchase stock images from my design mockup, instead of my design?

OK, so you worked on spec. Sometimes, whatever our field, we do. No point in getting all "super professional" about it. They've paid you for one job. I expect there will be others. In this case ...
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2 votes

Project & Client Management

Don't build it yourself. It is a lot of work, which someone has already done and you can get for a fraction of what your billable time would cost. There are products like https://basecamp.com/ ...
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  • 7,144
2 votes
Accepted

Project & Client Management

The thing is that there are softwares and services that can help your company up to a certain point yet unless you get another resource (a person that can take care of clients an everything related to ...
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  • 46

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