27

To one of @SteveA points, no client of mine has ever cared that I need to make money from my work. To a one, they pulled and pulled and pulled to extract every penny they could out of me and my work. I could see the incessant revisions and last second changes the hour before delivery coming down the pike and would try to head them off at the pass based on ...


23

Don't resent your client for wanting more, but educate them. The original editable files are your blueprint by which you create their design, but the design is what they buy, not the blueprint. Try a comparison, like: If you get a tailor made suit, you don't ask the tailor for the pattern and a pair of scissors afterwards, just in case you'd want to make ...


16

Well, your contract should have stated that you are only creating a design (or print job, website, whatever) for the client, and that you explicitly are not surrendering source files. If it didn't... Then you tell the client that while it's physically possible to give them a clean PSD (IL, INDD, etc.) eventually, right now the file is a mess. Or it's ...


15

As noted by many, when someone asks for “their" native files it means with almost death-and-taxes like certainty that they’re not planning on working with you anymore. When this happens, tell them this little tale: "You go to a lovely little bistro, Café Paris, where you enjoy an elegant and tasty dinner created by Chef Marvello. A few weeks later you phone ...


14

Here's ultimately what I ended up using. In addition to a contract with full terms and conditions, I now include a very simple, clear, page which lists "Dos" and "Don'ts". Basically, I broke things down into two areas: What you DO receive with this pricing: General items covering final file formats and delivery as specified in the client brief What you ...


7

At RavenMark we'll often contract with a photographer or illustrator for a project to create the end design. By giving away the source file not only compromises our design (and loss of income) but a very real issue is that we need to protect the rights of those other creatives that might have been involved in creating the source files. Not handing over our ...


5

I'd dispense with using analogies, despite others' suggestions. They just always sound a bit patronizing to me. Also, they never work well enough to go into the level of complexity you really need. You probably really do have to sit down and talk about the contract terms, explaining what they mean. When it comes to what do you benefit from this, there's ...


4

I wouldn't do it, just because a company's doors may be shut down still doesn't mean someone isn't planning on in the future to re-open. It's a tough economy and myself couldn't justify having a store front with the way everything is going and yes there may be an ethical issue. I say this from experience, just because the doors aren't physically open doesn'...


4

Here’s a somewhat dodgy analogy I came up with: A patient visits his doctor for a heart check-up. The doctor uses a stethoscope, blood pressure gauge and other devices, alongside her years of accumulated medical training, to assist in giving a diagnosis. The patient is then given a doctor’s report and a prescription, perhaps a specialist referral too. ...


4

I want the client to respect and not resent these types of contract clauses. That's just not going to happen. The client bought something from you that they thought was good value for money, only to later find out that it lacks an important feature (the practical ability to make modifications) which they assumed would be included as a matter of course. ...


4

Interesting topic. First of all, you are probably using the same palette, but you are not using it in the same proportions. Here are your paint jars at the end of the day: Second. You CAN NOT simulate a print effect if you do not know what that printing technique was about. A. The style of the print depended on how much ink the paper can hold. So you ...


3

I would use a Gradient Map as an adjustment layer. You can easily create your gradient by sampling your color key in another open window: It also helps to paint samples of your new tones on a new layer above your adjustment map. In this case, that should be all you need. If you have an image where a color transition would contain inappropriate tones after ...


3

The way I look at it is with this analogy: If you eat a delicious meal at a restaurant, you can’t get mad if the chef won’t give you his recipe for that dish.


3

Here is my bottom line. I have owned and operated an advertising and design agency for the better half of 25 years. Over that period of time I have never relinquished native design and/or working design files to clients. Your clients are purchasing the final end product only. They are not paying for the process that leads up to the finished product. This is ...


3

In programming, it is also rather unusual to hand over the source code unless agreed upon by contract. And i feel it is pretty obvious that the reason is the included know-how. So my suggestion would be to be that honest. Say those files include a lot of know-how and are not just worth the time it took to finish them. Remember that your source files may ...


3

OK, for whatever reason the answers you are receiving are anything but helpful. The approach (in order to avoid the appearance of conman-like behavior) is to let them know that the source files of anything you create provide a pedigree, audit trail and yes a "blueprint" for your original work. And that work (just like any original document) needs to remain ...


2

Excellent topic. I'm am currently dealing with such a situation. This is my recommendation on how to respond. Keep it brief. I'm sorry, but source files are a separate entity/product from design. These are the terms I work by, and standing by them matters a lot to me professionally. Fee free to chime in!


2

As someone who is always striving to improve, my first reaction would be to say that I am flattered that they would want to use the piece wholesale like that, but that together we can do better. Part of the value we bring as designers is working together to create something unique and custom for that client, and that client only. Otherwise, what ...


2

I think there are some great points that offer ideas but I think this question will result in four possible outputs but first you need to educate the client. I think the best way for you to educate the client is take what their company trade is and see if you can relate your source files similar to their equipment or service. Now the three choices you ...


1

This doesn't really answer your question, it's just a work-around since your image has most of the same colors. made a new layer above the original, Filled it with your third swatch color, set the new layer to Multiply, Looks decent, except for the highlight color — so I used Select Color Range to grab the highlight color as a selection, made an ...


1

I have just had to deal with this, I came here looking for the same answer as you and what I decided to do was: Simply explain that this is normal practice in the design/illustration field, since what was paid for was the design rather than the native files, which are a blueprint for the design and so are a separate entity. Firm but polite. I think the ...


1

If Company A is shut down, there may not be anyone to who owns the copyright. That said, even if there's no legal issue, there is an ethical one, not to mention it's just plain stupid from a branding standpoint. Any company which actually cares about their own branding is not going to steal someone else's work or look, so we can infer that Company B has ...


1

To me, it doesn't matter whether A is still open or not. It doesn't matter if B came to me moments after A used my work on the same day. In fact, I run into this all the time. It depends. Ideas are not copyrighted. Ideas are a dime-a-dozen. Variations on a theme are stock-in-trade. There are trends to follow and that become fashionable—you ignore this at ...


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