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I have an issue with Image processor (Photoshop 2024). My action does two things:

  1. Grayscale
  2. Duotone

When I run Image processor (although inside Photoshop images are correctly modified), they are NOT saved and I get error popup with message Sorry, I could not process the following files. If I do Image processor with some other actions (not grayscale and not duotone), everything works ok (images are processed and saved correctly).

I am in the darkness, what could be the issue?

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    Hi. What format are you trying to save the results of your action as? Not all formats support duotone colour mode. As far as I know only PSD, PSB, EPS and PDF do.
    – Billy Kerr
    Commented Nov 16, 2023 at 11:00
  • Damn I think there is something wrong with Image processor because even basic batch saving (without using any action) to folder fails. I was doing duotone actions batch with JPG files.
    – sabiland
    Commented Nov 16, 2023 at 13:00
  • Batch went OK (grayscale -> duotone (I actually use monotone)) when I save it as .PSD. But how now batch save from .PSD to .JPG ? This throws the same popup error as before.
    – sabiland
    Commented Nov 16, 2023 at 13:07
  • I have managed to get OK similar result with Action -> Fill layer.
    – sabiland
    Commented Nov 16, 2023 at 13:18
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    Duotone mode won't work with JPEGs. The file format doesn't support that colour mode. You will need to convert to RGB if you want a JPEG. So in your action do Image > Mode > Greyscale, then make your Duotone, then convert to RGB.
    – Billy Kerr
    Commented Nov 16, 2023 at 15:16

2 Answers 2

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As per comments I have used solution with Layer fill action with alpha and desired color. This way Image processor works ok.

EDIT: Also -> Converting to RGB solves the problem.

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have a multi colour logo want to reduce it so we can glass etch it onto glasses etc. Any help please This is new project. I have the logo and it is in various shades of pink. CCan this be reduced to a monochrome setup to be able to have etching paste used to transfer the image onto glass.

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