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58 votes

I'm a beginner: my client won't answer simple questions I've asked to aid design, what to do?

Make a phone call. Do not use an e-mail for this interview. You can't even know if he is answering this questions or he is just mentioning some previous ideas he has. If it is unpaid... do not do it. ...
Rafael's user avatar
  • 38k
34 votes

I'm a beginner: my client won't answer simple questions I've asked to aid design, what to do?

Asking for a "mood board" is waaaaaaaaaaaaaay too much to ask any client. That's perhaps a designer's tool and a client should never be asked to do that work. That's what they are paying you for (or ...
Scott's user avatar
  • 212k
17 votes

I'm a beginner: my client won't answer simple questions I've asked to aid design, what to do?

Your client doesn't know what they want, and they don't know what any of the things you ask mean. You know the industry that the client works in, you know the name. Throw together a few different ...
Tim B's user avatar
  • 271
6 votes

I'm a beginner: my client won't answer simple questions I've asked to aid design, what to do?

First, It's not good for you nor for the whole sector to do free works. But I understand that at first is hard to take money from someone who trusts you. I think that the problem is the questions you ...
umbium's user avatar
  • 61
1 vote

I'm a beginner: my client won't answer simple questions I've asked to aid design, what to do?

That's a nightmare waiting to happen. Dip-set. Find another client with money and an actual request.
Scott's user avatar
  • 127
1 vote

I'm a beginner: my client won't answer simple questions I've asked to aid design, what to do?

Sometimes you have a client who doesn't know themselves what they actually want. They expect you as the designer to come up with the brand identity. In that case it can be a valid design process to ...
Philipp's user avatar
  • 209
1 vote

I'm a beginner: my client won't answer simple questions I've asked to aid design, what to do?

I understand the difficulty when it comes to communicating with clients and getting the information needed to create a cohesive design. With that said, Scott and Rafael are both very correct in that a....
Reine's user avatar
  • 21

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